Sonia Cardenas
Springville ,CA
Summary
Creative and personable professional with a strong background in customer service, event planning, and a passion for working with people of all ages. Known for my friendly personality, creativity, and ability to adapt quickly to new challenges. Skilled in building and maintaining relationships, providing exceptional service, and solving problems with a creative approach. A fast learner with excellent communication skills. Avid reader with a deep knowledge of history and various subjects, eager to leverage my skills as a library assistant for Tulare County. Eager to bring my diverse skill set and passion for learning to excel in a dynamic work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Member Service Representative
Safe1 Credit Union
Porterville, CA
08.2023 - Current
- Greeted customers in a friendly and professional manner.
- Developed relationships with customers to increase sales of bank services.
- Performed daily operations such as balancing cash drawers and reconciling transactions.
- Resolved customer inquiries in a timely manner while adhering to all applicable laws and regulations.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
Waitress
El Tapatio Mexican Grill & Bar
Springville, CA
05.2020 - Current
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Cash Handling, Calculated and counted change quickly.
Grant Writer
Freelance Writer And Editor
Los Angeles, CA
01.2019 - 01.2021
- Developed and wrote grant proposals for musician and non-profits matching needs with available funds.
- Responded to proposal questions to make revisions based on donor feedback.
- Coordinated timelines and deadlines to manage proposal elements.
Education
High School Diploma -
Harmony Magnet Academy
Strathmore CA 05-2019
Skills
- Bilingual - Spanish, English
- Technical Writing
- Public Speaking
- Interpersonal and written communication
- Leadership
- Reference Research
- Friendly, Positive Attitude
- Event Planning
- Video Editing
- Social Media Marketing
Certification
Certificate in Communication
CPR
Seal of Biliteracy
Timeline
Member Service Representative
Safe1 Credit Union
08.2023 - Current
Waitress
El Tapatio Mexican Grill & Bar
05.2020 - Current
Grant Writer
Freelance Writer And Editor
01.2019 - 01.2021
High School Diploma -
Harmony Magnet Academy
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