Sonia Casanova
Las Cruces
Summary
Offering positive attitude and strong commitment to providing exceptional customer service, eager to learn and thrive in leasing industry. Brings ability to quickly grasp property management principles and talent for effective communication. Ready to use and develop problem-solving skills and attention to detail in Leasing and Marketing Team Leader role.
Overview
4
4
years of professional experience
Work History
Apartment Leasing Consultant
Casa Bandera Apartments
09.2023 - Current
- Greeted clients, showed apartments, and prepared leases.
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Conducted property tours for potential tenants, showcasing amenities to increase leasing interest.
- Assisted current tenants with service requests.
Prep Worker
Chik-Fil-A
02.2023 - 09.2023
- Assisted with inventory management, reducing waste and minimizing costs for the restaurant.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
- Improved kitchen efficiency by organizing and prepping ingredients for easy access during busy shifts.
- Organized and re-stocked various stations and self-service items.
- Trained new staff on food preparation and safety procedures.
- Followed food safety practices and sanitation guidelines.
Elderly Caregiver
Home Instead Senior Care Home
07.2022 - 02.2023
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Scheduled daily and weekly care hours for client caseload.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained clean, safe, and well-organized patient environment.
Medical Assistant Intern
Muojicare Foot And Ankle Center
05.2021 - 08.2021
- Collected and documented patient medical information such as blood pressure and weight.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared, administered and documented medications under direction of licensed medical provider.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Welcomed patients and inquired about wellbeing since last treatment.
Education
Associate of Science - Radiology
New Mexico State University
Las Cruces, NM05-2027
High School Diploma -
Organ Mountain High School
Las Cruces, NM05-2022
Skills
- Greet Guests
- Data Inputting
- Telephone Skills
- Visitor Check-In
- Calendar Management
- Organization and Efficiency
- Time Management
- Customer service
- Application processing
- Property tours
- Maintenance requests
- Teamwork orientation
Timeline
Apartment Leasing Consultant
Casa Bandera Apartments
09.2023 - Current
Prep Worker
Chik-Fil-A
02.2023 - 09.2023
Elderly Caregiver
Home Instead Senior Care Home
07.2022 - 02.2023
Medical Assistant Intern
Muojicare Foot And Ankle Center
05.2021 - 08.2021
Associate of Science - Radiology
New Mexico State University
High School Diploma -
Organ Mountain High School
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