Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sonia Cordero

Greer,SC

Summary

Flexible hard worker ready to learn and contribute to team success. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

11
11
years of professional experience

Work History

Senior Deli Clerk

Walmart
Greenville, SC
11.2022 - 02.2023
  • Adhered to all food safety regulations while handling, preparing, and storing food items.
  • Assisted in inventory management tasks such as counting stock levels and keeping records up-to-date.
  • Performed daily maintenance tasks such as cleaning equipment and checking temperatures of refrigeration units.
  • Trained new employees on deli department procedures and policies.
  • Managed deli counter operations, including slicing meats and cheeses for customers' orders.
  • Checked expiration dates on products to ensure quality assurance.
  • Provided excellent customer service by answering questions about products and offering helpful suggestions.

Cashier

Walmart
Vestavia, SC
10.2018 - 10.2022
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Ensured compliance with all safety regulations within the store environment.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Maintained work area and kept cash drawer organized.

Commercial Laundry Attendant

Hyatt Place Hotel
Hoover, AL
06.2017 - 10.2018
  • Recorded any damages to items during processing stage so that necessary action can be taken.
  • Monitored inventory levels of detergents, bleach, fabric softener to ensure adequate supply.
  • Cleaned and maintained all laundry machines on a regular basis.
  • Responsible for loading, unloading and folding linens from washers and dryers.
  • Ensured that all safety procedures were followed when operating machinery.
  • Reported any malfunctions or repairs needed on laundry machines promptly to supervisor.
  • Followed established protocols for sanitizing all fabrics during laundering process using appropriate chemicals and temperatures.
  • Operated commercial laundry equipment in a safe and efficient manner.
  • Sorted dirty linens by color into appropriate bins for washing process according to established guidelines.
  • Inspected linen for stains, tears or holes prior to washing or drying process.
  • Unloaded and folded clean laundry from dryers and stored in appropriate areas.
  • Disinfected equipment and supplies, using germicides and steam-operated sterilizers.
  • Transported laundry in carts and sorted dirty items by load type.
  • Coordinated with housekeeping to meet laundry needs by preparing appropriate quantities.
  • Loaded carts with clean linen to transport to designated storage areas.
  • Received and sorted articles by type, color and degree of soil.
  • Complied with corporate and department standards and regulations to encourage safe and efficient operations.
  • Set dryers at appropriate drying times and settings by taking into account fabric type and load size.

Dining Room Ambassador

Burger King
Hoover, AL
05.2016 - 05.2017
  • Replenished condiments as needed throughout shift while ensuring they were kept fresh at all times.
  • Provided quality customer service through attentive listening and problem solving skills when addressing guest concerns or complaints.
  • Ensured that all guests were satisfied with their meals by responding promptly to requests for additional items or special orders.
  • Ensured compliance with health department regulations regarding sanitation standards.
  • Greeted guests upon arrival and provided assistance with seating arrangements.
  • Assisted in running food orders from the kitchen when necessary.
  • Communicated effectively with other members of the team to ensure smooth coordination during peak periods.
  • Provided support to wait staff as needed by delivering food items to guests or refilling beverages.
  • Coordinated with kitchen staff to ensure timely delivery of food orders.
  • Maintained cleanliness of the dining area including floors, walls, furniture, windowsills.
  • Monitored inventory levels of supplies used in the dining room such as napkins, straws, menus, plates.
  • Followed all safety protocols when handling hot foods or sharp objects in order to prevent injuries.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Developed long-term relationships with customers to increase opportunities for repeat business.

Scheduler of Veteran's Transportation

Department Of Veteran Affairs Medical Center
Hampton, VA
01.2012 - 01.2013
  • Developed and maintained scheduling procedures to ensure timely completion of projects.
  • Ensured compliance with established policies and procedures related to scheduling activities.
  • Communicated schedule changes effectively throughout the organization when necessary.
  • Provided guidance and advice on best practices related to scheduling initiatives.
  • Analyzed resource requirements for each project and identified potential conflicts or delays.
  • Scheduled and confirmed appointments.
  • Maintained positive working relationship with fellow staff and management.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Assisted organizational efforts by filing, entering data and answering phones.
  • Maintained accurate records of all tasks completed by the team.

Education

Associate of Applied Science - Paralegal Studies

Greenville Technical College
Greenville, SC
01-2026

Bachelor of Science - Business Management

Hampton University
Hampton, VA
05-2005

Associate of Applied Science - Culinary Arts

Johnson & Wales University
Providence, RI
05-2003

Skills

  • Administered strong decision making , communication, organizational and interpersonal skills
  • Demonstrated responsible, reliable, and effective leadership with attention to detail and problem-solving
  • Worked cohesively with fellow colleagues as a part of a team with minimum to no supervision
  • Operated various office equipment needed to perform daily office operations
  • Prepared, tracked, and submitted yearly fiscal budget
  • Developed and prepared all office correspondence
  • Ensured all correspondence was received and prioritized according to urgency

Affiliations

  • Volunteer weekly for Food Pantry at church, St. Anthony of Padua
  • Volunteer for Scripture Readings on Sundays at St. Anthony of Padua
  • Enjoy helping/assisting people who are less fortunate than I am, especially seniors
  • Made the Dean's List at Hampton University May 2004 and January 2005
  • Have strong religious belief, but also appreciate and respect others beliefs, regardless. I am not the judge
  • Enjoy international travel
  • Enjoy helping people period, if needed and I can help

Timeline

Senior Deli Clerk

Walmart
11.2022 - 02.2023

Cashier

Walmart
10.2018 - 10.2022

Commercial Laundry Attendant

Hyatt Place Hotel
06.2017 - 10.2018

Dining Room Ambassador

Burger King
05.2016 - 05.2017

Scheduler of Veteran's Transportation

Department Of Veteran Affairs Medical Center
01.2012 - 01.2013

Associate of Applied Science - Paralegal Studies

Greenville Technical College

Bachelor of Science - Business Management

Hampton University

Associate of Applied Science - Culinary Arts

Johnson & Wales University

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Sonia Cordero