Sonia Cordero-Duenas
Alhambra,CA
Summary
Dedicated HR Assistant with 12 years of experience focused on developing efficient development process using knowledge of recruiting, employee relations, training and development and auditing. I am looking for an opportunity to contribute immediately and at the same time learn and expand upon my skills. Currently pursuing my PHR certification in Human Resource Management.
Overview
18
18
years of professional experience
Work History
HR Coordinator
White Memorial Community Health Center
Los Angeles, CA
06.2019 - Current
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
- Reviewed human resources paperwork for accuracy and completeness.
- Captured key feedback from employees during exit interviews.
- Evaluated timecards for accuracy on regular and overtime hours.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Sent notices to employees and subcontractors regarding expiring documentation.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Edited job position announcements before authorizing post.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Coordinated company training and compiled training reports and communication to support compliance with corporate requirements.
- Addressed and resolved general payroll-related inquires.
- Assist with biweekly payroll using ADP
- Support with the recruitment and selection process of new employees, including defining of open positions, proactive recruitment of qualified candidates, screening of and communication with applicants, and coordinating interviews for hiring teams.
- Oversee the daily workflow of the HR/Payroll/Benefits/training department.
- Assist with Leaves of Absence.
- Conduct and oversee new hire orientations.
- oversee training platform (Relias.)
- Assisting with planning and execution of special events such as benefit enrollment, organization wide meetings, holiday parties, and retirement or any other special event celebration.
- Back up credentialing coordinator.
- Maintain personnel spreadsheets for Annual physical exam, Flu vaccine and COVID-19 Vaccine.
- Assisted with COVID-19 Leaves of Absence.
HR Assistant/Benefits Coordinator
Chapcare
Altadena, CA
03.2019 - 07.2019
- Facilitated open enrollment processes and coordinated paperwork to to assist employees with benefit options.
- Conducted benefits presentations for new hires, individuals and groups of employees.
- Managed 150 employees across compensation, benefits, HRIS and payroll departments for optimal productivity.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Checked employees' benefits enrollment for accuracy and inputted all data into Benefit Portal.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Conduct new hire Orientation.
- Assist in annual open enrollment.
- Process personnel transactions, including personnel change forms and terminations.
- Audit and maintain employment training records.
- Assist team members with the onboarding process, verify I-9 documentation and ensure that all forms have been properly completed.
- Maintain HR files, documents for all personnel
Human Resource Assistant
T.H.E. Health And Wellness Centers
Los Angeles, CA
11.2017 - 03.2019
- Onboard all New Hires including processing background checks, E-Verify and Offer Letters.
- Implemented human resource strategies by establishing department accountabilities to include talent acquisition, compensation, health and welfare benefits, training and development, records retainment, employee relations and retention, EEO compliance and labor relations.
- Coordinated with medical, dental, and life insurance brokers, administered benefits enrollment for 200 employees.
- Processed, tracked and filed all I-9 employment verifications documentation according to federal guidelines.
- Ensured accurate filing of employee records while maintaining strict confidentiality, assisted in preparing in audits.
- Provided benefit support to employees and assisted with annual open enrollment.
- Provided staff support for human resource related issues, developed strong relationships with staff managers, to increase company productivity, retention and strengthen employee relations.
- Worked with Managers to develop and execute recruitment plans, ensure proper job postings, applications, interview process and proper maintenance of records and compensation analysis.
- Updated and maintained spreadsheet in regards to License (MD, PA, NP), CPR cards and annual TB Health Assessments.
- Assisted with IPA Credentialing, updating providers folder, process CME credits.
- Enrolled employees into the DMV pull program, make updates as necessary.
- Maintained and reconciled Petty cash.
- Processed all separations and exit interviews.
- Executed various research projects and/or special projects.
- Worked collaboratively with HR Project manager to develop and maintain relationships with employment agencies, universities, and other recruitment services.
- Assisted with telephone prescreening and interviewing applicants.
- Executed HR team's calendar management.
- Met with employees daily to answer their benefits related issues or questions.
- Registered employees into offsite training.
- Coordinated leave of absence process, including FMLA, short-term disability, and personal leaves.
Corporate Trainer
Scoobeez
Pasadena, CA
02.2017 - 10.2017
- Onboard all New Hires including processing background checks, completing I-9 forms.
- Conduct classroom and field training reducing turnover to 15%.
- Conducted drug test, maintained uniform inventory.
- Maintained and updated DMV pull program.
- Prescreened applicants.
- Assist with employee relation issues, conduct meetings to increase productivity.
- Distribute pay checks.
HR Administrative Assistant
Restaurant Depot
Pasadena, CA
10.2003 - 05.2011
- Maintained all HR confidential files.
- Processed NSF checks and open accounts into collection.
- Conducted all New Hire orientations, account payable and process payroll.
- Maintained all Workers' Compensation, OSHA and injury files.
- Back up receptionist.
- Maintained and reconciled petty cash.
- Assisted in handling of documentation for LOA, FMLA, and Disability.
- Assisted in inventory and helped complete benefits package.
- Order and keep inventory of all supplies (office and uniforms).
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
- Developed new process for employee evaluation which resulted in marked performance improvements.
Assistant Manager
Kragen Auto Parts
La Crescenta, CA
09.1998 - 10.2003
- Safety Coordinator.
- Daily opening/Closing paperwork.
- Maintained safe and order change for store.
- Delegated merchandising in the store.
- Daily deposit, called customers regarding NSF checks.
- Assisted customers and worked inventory.
- Maintained safe and order change.
- Communicated issues and inefficiencies with store manager to create strategies and exceed sales objectives.
Education
Diploma - General Studies
Benjamin Franklin High School
Los Angeles, CA1995
Certificate - Human Resources Management
Loyola Marymount University
Los Angeles, CA2019
Certificate - Health Information Technology
East Los Angeles Occupational Center
Los Angeles, CA2013
Certificate - Computer Operations
East Los Angeles Occupational Center
Los Angeles, CA2015
Skills
- 65 WPM typing speed
- Stromberg Payroll Software
- Professional phone etiquette
- Excel (3 years)
- Word 2010 (4 years)
- Human Resource Management (12 years)
- Customer service-oriented
- Excellent communication skills
- Workers' Compensation ( 9 years)
- Team building
- Multi-line phone proficiency
- Critical thinker
- Employee training and development
- Google Sheets (6 months)
- Quickbooks (6 months)
- Database management
- Accurate and detailed
- Works well under pressure
Accomplishments
- Completed payroll for staff of 150 direct reports.
- Managed inventory and office budgeting for supplies for busy office of 150 employees reducing the budget by 10%.
- Implemented Safety bingo to decrease on the job injuries by 15%.
- Detailed-orientated HR associate with excellent analytical skills and experience with benefits, Open enrollment, and payroll.
- Supervised team of 25 staff members.
Timeline
HR Coordinator
White Memorial Community Health Center
06.2019 - Current
HR Assistant/Benefits Coordinator
Chapcare
03.2019 - 07.2019
Human Resource Assistant
T.H.E. Health And Wellness Centers
11.2017 - 03.2019
Corporate Trainer
Scoobeez
02.2017 - 10.2017
HR Administrative Assistant
Restaurant Depot
10.2003 - 05.2011
Assistant Manager
Kragen Auto Parts
09.1998 - 10.2003
Diploma - General Studies
Benjamin Franklin High School
Certificate - Human Resources Management
Loyola Marymount University
Certificate - Health Information Technology
East Los Angeles Occupational Center
Certificate - Computer Operations
East Los Angeles Occupational Center
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