SONIA DAVIS
Houston,TX
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
25
25
years of professional experience
Work History
OFFICE MANAGER
UT MD ANDERSON CANCER CENTER
03.2020 - 03.2023
- Supervise, mentor and coach 7 admin support staff
- Created Onboarding process for all classified employees and host orientation every month for new employees
- Created onboarding manual for admin support staff, faculty and Power Point for monthly orientation
- Acts as an authorized signer on department cost centers, reviews and approves routine requests in the absence of the DA or Associate DA
- Manage Org Chart and Call Tree Updates in Access Database
- Maintain department outlook email distribution lists
- Assist with policy development and provide guidance to departmental personnel regarding relevant institutional policies
- Maintain spreadsheet for mandatory training for faculty and Advance Practice Provider’s
- Manages the department clinical and research faculty and Advance Practice Providers Human resource functions such as recruitment, credentialing, evaluation process and LBJ and Harris
- Health Credentialing in different software
- Edit podcast for International Journal of Gynecologic Cancer monthly submission
- Aid with the preparation and reconciliation of grants, protocols, manuscripts and abstracts as needed
- Coordinate various training sessions, including monthly Grand Rounds, M&M and other lectures, utilizing internal and/or external training resources
- Actively organize, participate and support organization’s extra-curricular and charitable initiatives
PROGRAM COORDINATOR
UT MD ANDERSON CANCER CENTER
12.2015 - 03.2020
- Developed the departments internal and external website and maintained the overall content to ensure all the appropriate information is compliant with institutional and government guidelines
- Developed and implemented the on call schedule system for the department
- Created On-boarding process for new employees
- Fundraised $30,000 for our department through our Boot Walk Campaign
- Oversaw the Departments Residents Education Program and coordinates schedules for each rotation
- Provided assistance with the preparation of grants, protocols, manuscripts and abstracts for several faculty
- Conducted reconciliation for faculty members and APP’s on a monthly basis
- Collaborated with internal and external customers including senior and executive leadership
- Processed departments faculty extramural and PTO leave request
- Coordinate various training sessions, including monthly S.P.A.C.E
- Lectures, utilizing internal and/or external resources
SR. ADMINISTRATIVE ASSISTANT/ADMINISTRATIVE ASSISTANT
06.2008 - 12.2015
- Assisted faculty with coordinating aspects of NIH, DOD, internal and external grant submissions/application gathering and or creating of bio sketches
- Transcribed and proofread transcription of letters, grants, abstracts, manuscripts, manuscript reviews, and patient correspondence
- Obtained information from Medline and Pub Med Reference Manager Databases used for publication in peer-reviewed journals, books, etc
- Maintained curriculum vitae
ADMINISTRATIVE ASSISTANT
DUBUIS HEALTH SYSTEM
03.2005 - 06.2008
- Responsibilities, honors and appointments per institutional guidelines
- Assisted faculty in maintaining referral practice by providing professional and supportive assistance to new patients and referring physicians and/or support staff
- Created graphical slide presentations and posters
- Coordinated several recurring Continuing Medical Education courses and conferences such as
- Grand Rounds and Peritoneal Surface Conference and other meeting which includes travel management and maintaining rosters for CME credit
- Maintained files and spreadsheets and monitors faculty PRS funds
- Maintained calendar for daily schedules, monthly, and yearly commitments and communicate leave time with administration, clinics, mid-level providers
- Coordinated department and faculty meetings, functions, and conferences
- Secured room reservations meetings and functions
- Coordinated catering for meetings and functions
- Coordinated all travel activities including registration, lodging, airlines reservations, and reimbursements requests utilizing institutional on-line travel database
- Developed and determined priorities and monitors status of special projects for faculty
- Achievements:
- Created On-Boarding process for new employees
- Fund raised $30,000 for our department through our Boot Walk campaign
- Lean In Facilitator
- Diversity Champion
- Performance Award 2009, 2013 and 2014
- Employee Recognition Award in General Administration 2010 nominee, Coordinated hospital credentialing and activities for all clinical faculty
- Responsible for payroll (Kronos) for all system office employees, regional administrators and directors of nursing
- Managed Ethics Consultation Service database, including data entry and queries for all grievances and appeals
- Planned, coordinated and executed all community relations events
- Attended meetings in the absence of the Vice President of Mission/Integration and presented on his behalf
- Processed new pro-card and responsible for monitoring cards and reconciliations monthly
- Achievements:
- Awarded the Management of Excellence 2008
- Spearheaded implementation of an electronic reporting procedures which significantly reduced time required to prepare and distribute quarterly financial reports
- Created and implemented Buddy System for all new employees
- Designed slide presentation used at Center for Management Excellence retreat used company wide
EXECUTIVE ASSISTANT
EXECUTEAM STAFFING
12.2004 - 05.2006
- Managed budget for up to 13 federal, state and county contacts, including preparation of budget reports for the regional and district
- Delegated staff to assist in completing special projects and assignments
- Maintained primary investigator protocol files
- Transcribed and/or took oral dictation and transcribed physician orders
- Liaison and mediator between all core areas to ensure proper communication and reporting practices
ADMINISTRATIVE COORDINATOR III
BAYLOR COLLEGE OF MEDICINE
05.1998 - 01.2005
- Supervised 4 secretarial staff and conducted performance reviews
- Prepared monthly financial reports and variance analysis reports for four departments
- Acted as liaison between President and Board of Directors and/or their representatives
- Chaired and coordinated conferences, seminars, department retreats and special events which included soliciting vendors and sponsors
- Prepared monthly financial reports and variance analysis reports
- Aided the Director of Communication with media interviews
- Wrote quarterly Kids Health Briefs
- Achievements:
- Awarded Received A Premiere Performer Award from AAMC-GIA
- Webmaster for the external and internal web page and monitored for institutional compliance 4
Education
BS - HEALTH CARE DISPARITIES
DIVERSITY AND ADVOCACY, SCHOOL OF HEALTH
EMONTIONAL INTELLIGENCE CERTIFICATE, WEATHERHEAD EXECUTIVE - undefined
MD - undefined
ANDERSON LEADERSHIP INSTITUTE
2021
Skills
- Office Management
- Staff Development
- Policies & Procedures Manuals
- PETRA/Access
- End Notes
- Kronos/Timekeeping
- Records Management
- Inventory Management
- Grand Rounds/Faculty Retreat
- EPIC
- Workflow Planning
- Administration and Operations
Timeline
OFFICE MANAGER
UT MD ANDERSON CANCER CENTER
03.2020 - 03.2023
PROGRAM COORDINATOR
UT MD ANDERSON CANCER CENTER
12.2015 - 03.2020
SR. ADMINISTRATIVE ASSISTANT/ADMINISTRATIVE ASSISTANT
06.2008 - 12.2015
ADMINISTRATIVE ASSISTANT
DUBUIS HEALTH SYSTEM
03.2005 - 06.2008
EXECUTIVE ASSISTANT
EXECUTEAM STAFFING
12.2004 - 05.2006
ADMINISTRATIVE COORDINATOR III
BAYLOR COLLEGE OF MEDICINE
05.1998 - 01.2005
BS - HEALTH CARE DISPARITIES
DIVERSITY AND ADVOCACY, SCHOOL OF HEALTH
EMONTIONAL INTELLIGENCE CERTIFICATE, WEATHERHEAD EXECUTIVE - undefined
MD - undefined
ANDERSON LEADERSHIP INSTITUTE
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