Sonia Delgado
Summary
Skilled property management assistant experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records. Enthusiastic Leasing Consultant with 2 1/2 years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents.
Dedicated Para-Professional with passion for working with children at multiple grade levels. Highly proficient in leading recreational and educational activities when providing head teachers support in all aspects of classroom management. Accomplished in building long-lasting relationships with students, parents, and colleagues. Resourceful Coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering 4 years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Showing Coordinator, Leasing Agent
CREPM
Denver, CO
01.2021 - 11.2023
- Executed leases with new and returning tenants, collecting pertinent information for background investigations and credit checks.
- Scheduled maintenance calls.
- Maintained accurate and updated websites and printed materials.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Updated tenant and unit information to keep current in housing database.
- Met with prospective tenants to show property and assess applications or sign leases.
- Worked with on-site and remote service providers to support tenants requesting accommodations.
- Completed lease applications and verifications, notifying prospects of results.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Facilitated tenant paperwork processing and verification.
- Handled resident complaints and expedited maintenance requests.
- Collected monthly assessments, rental fees, deposits and payments.
- Contacted and followed up with tenants on renewal notices.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Encouraged prospective tenants to fill out applications after property tours.
- Conducted background checks on applicants.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Checked rental eligibility by following company's verification process.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Maintained accurate records of correspondence with and from tenants.
Notary Public
n/a
Denver, CO
11.2021 - 10.2023
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
- Documented transactions in notary journal to maintained permanent records.
- Asked signers about validity of information contained in documents.
- Checked for signs of coercion in either party or fraud and refused to notarize suspect transaction.
- Prepared registered and certified mail for dispatch.
- Created and maintained records of notarized items in paper and electronic forms.
- Contracted with various agencies to complete personal loan packages.
- Contacted customers regarding missing or incomplete information on legal documents.
- Affixed stamp or seal on documents as proof of witnessing event or deal.
- Administered oaths and affirmations on legal documents to affirm clients' honor and accountability.
- Scheduled appointments with in-house or outside mobile notary to accommodate signing with clients.
- Liaised between borrowers, loan officers and escrow officers to facilitate smooth and efficient loan closing process.
- Reviewed loan documents for completeness and compliance with state and federal regulations.
- Verified identification of signee by looking through identification documents, licenses and passports.
- Maintained positive working relationship with fellow staff and management.
Private Nanny
Suman and Manjinder
Aurora, CO
09.2022 - 01.2023
- Met with parents to reflect on and plan for children's activities and development.
- Cooked nutritious meals to promote healthy diet and nutrition.
- Planned recreational activities to enhance physical development and explore stimulating exercises.
- Sparked creativity and imagination by teaching children new ideas each day.
Assistant Teacher
YMCA
Rancho Cucamonga, CA
07.2004 - 07.2005
- Maintained safe, educational environment for students during learning and free play time.
- Communicated regularly with parents, teachers and administrators about students' progress and needs.
- Led instruction for small groups of children.
- Assembled instructional materials for children's projects and play-time.
- Promoted calm, disciplined classroom setting for successful learning.
- Created colorful, attractive displays for bulletin boards and hallways.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
- Provided one-on-one assistance and tutoring to students requiring additional help.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Supervised students and maintained security throughout school buildings and on field trips.
- Wiped down desks and gave students hand sanitizer to avoid germ spread.
- Distributed classroom materials and supplies such as pencils, paper and art materials.
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
Assistant Teacher
Children' s Courtyard
Austin, TX
07.2001 - 07.2004
- Maintained safe, educational environment for students during learning and free play time.
- Communicated regularly with parents, teachers and administrators about students' progress and needs.
- Led instruction for small groups of children.
- Assembled instructional materials for children's projects and play-time.
- Promoted calm, disciplined classroom setting for successful learning.
- Kept students safe inside and outside classrooms by proactively monitoring behaviors and tracking student movements, safety hazards and visitors.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Education
Medical Billing And Coding
Penn Foster College
Scottsdale, AZSome College (No Degree) - General Studies
Austin Community College
Austin, TXReal Estate
Real Estate School
Colorado Skills
- Background checks
- Scheduling and calendar management
- File and data retrieval systems
- Document control
- Sales and marketing aptitude
- Application processing
- Record keeping
- Property amenities
- Data entry
- Property tours
- Corporate policies and procedures
- Business partnerships
- Lesson plan implementation
- Student and faculty communication
- Safe learning environment
- Classroom restocking
- Small group instruction
- Individualized instruction
- Early childhood education
- Classroom support
- Classroom supply management
- Maintaining safe environments
- Setting up activities
- One-on-one and small group instruction
Certification
- Adult and Pediatric First Aid/CPR/AED certified
Timeline
Private Nanny
Suman and Manjinder
09.2022 - 01.2023
Notary Public
n/a
11.2021 - 10.2023
Showing Coordinator, Leasing Agent
CREPM
01.2021 - 11.2023
Assistant Teacher
YMCA
07.2004 - 07.2005
Assistant Teacher
Children' s Courtyard
07.2001 - 07.2004
Medical Billing And Coding
Penn Foster College
Some College (No Degree) - General Studies
Austin Community College
Real Estate
Real Estate School
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