Sonia Delgado Rivera
Hayti,SD
Summary
Friendly Flow Team Member with significant employment in customer service settings. Thrives in fast-paced, sales environments. Strong problem-solving and decision-making skills.
Overview
17
17
years of professional experience
Work History
Flow Team Member
Agropur Us
Lake Norden, SD
09.2018 - 11.2023
- Assisted in the setup of production lines to ensure efficient workflow and product quality.
- Provided training to new team members on proper use of machines, tools, and safety protocols.
- Analyzed data from previous production runs to identify potential problems or areas of improvement.
- Reported any discrepancies or abnormalities in the production process immediately to supervisors.
- Participated in meetings with management regarding changes or updates to the flow process.
- Assisted other team members with [Task] to facilitate timely service.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Food Service Manager
United Vending Food Service
Sioux Falls, SD
10.2006 - 09.2018
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Developed and implemented standard operating procedures for all restaurant operations to ensure compliance with health regulations and quality standards.
- Ordered supplies for kitchen staff in order to maintain adequate levels of inventory for daily operations.
- Partnered with chefs in developing new recipes while maintaining a cost-effective approach that maximizes profits.
- Assisted with catering requests from external clients when necessary by coordinating menus, staffing needs, delivery schedules.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Education
High School Diploma -
Colegio Santa Ines
El Salvador10-2001
Skills
- Efficient Stacking
- Pallet Coordination
- Packing boxes
- Warehouse Procedures
- Hand-Eye Coordination
- Warehouse Navigation
- Forklift Operation
- Product Inspection
- Inventory staging
- Workplace Cleanliness
- Basic Math Competence
- Professionalism and Courtesy
- Decision Making Aptitude
- Fraud Prevention Awareness
- Patience and Empathy
- Work Ethic and Integrity
- Reliability and punctuality
- Sales Techniques Mastery
- Hygiene Regulations
- Allergy management
- Nutrition Awareness
- Cost Control
- Labor Management
- Food presentation
- Sanitation Standards
- Menu development
- Ordering Supplies
- Food and Beverage Operations
- Staff Supervision
- Portion Control
- Relationship Building
- Quality Control
- Beverage knowledge
- Employee Supervision
- Performance Improvement
Affiliations
- I love fishing, also I enjoy working in my garden too.
Timeline
Flow Team Member
Agropur Us
09.2018 - 11.2023
Food Service Manager
United Vending Food Service
10.2006 - 09.2018
High School Diploma -
Colegio Santa Ines
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