Sonia Diaz Rodriguez

Revenue Specialist

All For Kids

Lancaster, CA

05.2013 - Current

Provides administrative and clerical support, including receptionist duties, inventory and ordering of office supplies, and maintains the calendar of events and room schedule for office use.
Entering accurate and timely data, creating necessary reports, spreadsheets, scanning and faxing documents, and working with IS Business Analysts to problem-solve and report any obstacles to revenue generation.
Facilitates revenue-generating issues related to both in-house systems and the Los Angeles County Department of Mental Health system.
Reconciles internal agency information with county, state, and UMDAP system for the office.
Collaborates with other departments to ensure denied billing is properly re-billed, and any errors are corrected to ensure acceptance of corrected billing.
Coordinate requests for service, conduct the initial data gathering for any and all referrals, verify information and documents, log records, and create the electronic health record system.
Organized and maintained client record-keeping, including financial records, court orders, health forms, and other documents.
Verifies Medi-Cal and OHC eligibility monthly, and notifies the IS Administrator of any irregularities.
Coordinated events, along with food, drinks, games, the development of materials, resources, and fundraising.
Organized files, developed spreadsheets, faxed reports, and scanned documents; maintained filing systems both electronically and manually.
Maintains positive communications with all agency staff, clients, visitors, and exercises good judgment in the performance of duties and responsibilities.
Supports existing agency policies, principles, and mission.
Problem-solve client complaints, provide immediate resolution, and improve retention.