Sonia Dominguez
San Antonio,TX
Summary
Resourceful Quality Control Compliance Analyst with 2.5 years of expertise in organizing business operations, financial crimes oversight and resource management to achieve smooth flow and project operations. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in Risk behavior, data analyzing, and project management.
Overview
6
6
years of professional experience
Work History
Quality Control Compliance Analyst
Ernst & Young Consulting
05.2022 - Current
- Coordinated efforts among multidisciplinary teams, enabling seamless execution of critical tasks within tight deadlines.
- Utilized various project management tools to track progress, maintain organization, and ensure timely completion of tasks.
- Responsible for Data Extraction, Analysis, Maintenance on Company Activity
- Collect and assess client information to conduct research
- Work effectively in a team environment to complete projects/meet team goals
- Provide core Due-diligence and investigative research on client projects, and preparing final written documentation supporting the findings
- Implemented database and document processing compliance with applicable regulations and company policies targeted towards prevention of money laundering and unethical practices.
- Participated in new client onboarding and contract renewal processes, conducting due diligence on contract performance and recommending adjustments to better meet client needs.
- Collaborated with AML officials to analyze transaction data and identify patterns and trends potentially indicative of unethical activity.
Immigration Paralegal
Perez & Malik PLLC
08.2021 - 05.2022
- Provide great customer service and effectively communicate with clients via phone/ email in English and spanish
- Organized exhibits for trial by preparing materials and supporting documentation.
- Reduced workflow downtime by effectively organizing and managing client billing and case management files.
- Trained staff on office procedures and case-specific duties.
- Met with clients to gather information, prepare documentation, and determine necessary actions.
- Explained visa rules and regulations to comply with Department of Labor and Department of State standards.
- Assist immigration lawyers in preparing and organizing legal documents
- Drafting legal documents and pleadings.
Administrative Assistant
Life Choices Unlimited
03.2020 - 08.2021
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Provided secretarial and office management support while building cooperative working relationships.
- Responded to customer issues to provide immediate resolution and improve retention.
- Coordinated appointments, meetings and conferences.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Facility Manager
UTSA Campus Recreation
08.2018 - 05.2021
- Provided insights to executive leadership on new trends for office environment.
- Set goals and deadlines for department.
- Oversaw construction and renovation projects to meet environmental, health and security standards.
- Prepared and reviewed operational reports and schedules.
- Collected, analyzed and prepared reports of statistical data to assess facility management objectives.
- Managed and directed facility staff by handling assignment delegation and timely completion.
- Maintained cleanliness and presentation standards to increase appeal of facility.
Education
Bachelor of Arts - Criminology
The University of Texas At San Antonio
San Antonio, TX05.2021
Skills
- Team building: Ability to work in group and individual settings utilizing interpersonal communication skills
- Project Management
- Fluent in Spanish
- Corporate Audits
- Compliance Review
- Project Oversight
- Planning & Organizing
- Data Management
- Organizational Skills
- Supervision & Leadership
- Proficient in Microsoft Office Word, Excel, PowerPoint, Outlook, One Note
Languages
Spanish
Native or Bilingual
Timeline
Quality Control Compliance Analyst
Ernst & Young Consulting
05.2022 - Current
Immigration Paralegal
Perez & Malik PLLC
08.2021 - 05.2022
Administrative Assistant
Life Choices Unlimited
03.2020 - 08.2021
Facility Manager
UTSA Campus Recreation
08.2018 - 05.2021
Bachelor of Arts - Criminology
The University of Texas At San Antonio