Sonia Duenas
Summary
Reliable and ambitious candidate successful at managing multiple priorities with a positive attitude. Charismatic and willing to take on added responsibilities to meet team goals, build return clientele and provide expert professionalism to any work environment.
Overview
7
7
years of professional experience
Work History
Nail Technician
Self-employed
02.2019 - Current
- Performed high-quality manicures and nail enhancements for a diverse set of clientele.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Followed proper safety and sanitation guidelines while performing nail services.
- Grew repeat client base through effective marketing and customer service.
Cashier
CBD INC.
07.2022 - 12.2023
- Gained customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Set up new sales displays each week with fresh merchandise.
- Checked personal identifications during alcohol and tobacco sales.
- Learned duties for various positions and provided backup at key times.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
Front Desk Clerk
Motel 6
12.2020 - 07.2022
- Worked fast paced check-in and checkout processes to improve efficiency and reduce wait times.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
- Answered customer telephone calls promptly and appropriately handled needs.
- Developed and maintained positive relationships with guests for satisfaction.
- Collected room deposits, fees, and payments.
Server
Big Tuna
08.2020 - 12.2020
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server Cashier
5 Kings Hookah Lounge
02.2019 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Worked flexible schedule and extra shifts to meet business needs.
Cashier
BLVD Espresso
04.2019 - 02.2020
- Stocked, tagged and displayed merchandise as required.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Cleaned counters, machines, utensils, and seating areas daily.
- Followed exact recipes for mixing and preparing beverage and food items.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
Babysitter
Self-employed
04.2018 - 01.2019
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Played games, worked on puzzles, and read books to young children.
- Assisted with light housekeeping duties as well as running errands.
- Encouraged children to be understanding and patient with others.
- Monitored children's play activities to verify safety.
Team Member
Six Flags Magic Mountain
01.2017 - 04.2018
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Promoted a culture of continuous learning within the team by initiating training sessions, sharing best practices, and encouraging skill development.
- Ensured smooth operations during peak periods via effective time management techniques.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
Education
High School Diploma -
Rosamond High School
Rosamond, CA05.2018
Skills
- Customer Assistance
- Drawer Balancing
- Early Childhood Development
- Acrylic Nails
- Problem-Solving Skills
- Sanitation Maintenance
Languages
Spanish
Limited Working
Timeline
Cashier
CBD INC.
07.2022 - 12.2023
Front Desk Clerk
Motel 6
12.2020 - 07.2022
Server
Big Tuna
08.2020 - 12.2020
Cashier
BLVD Espresso
04.2019 - 02.2020
Nail Technician
Self-employed
02.2019 - Current
Server Cashier
5 Kings Hookah Lounge
02.2019 - 03.2020
Babysitter
Self-employed
04.2018 - 01.2019
Team Member
Six Flags Magic Mountain
01.2017 - 04.2018
High School Diploma -
Rosamond High School
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