Sonia Echeveste
Publication Specialist
Salt Lake City
Summary
Experienced Publication Specialist with a proven track record in coordinating and managing publication projects, ensuring quality assurance, and maintaining high standards. Strong skills in collaboration, digital literacy, and problem-solving, with the ability to adapt and deliver results in dynamic environments.
Overview
11
11
years of professional experience
Work History
Publication Specialist
Western Governors University
Salt Lake City, UT
05.2017 - Current
- Coordinates publication projects for multiple colleges, which includes publishing new content and updating existing content
- Responds to and incorporate student and staff feedback into courses and assessments
- Collaborates with cross-functional teams to maintain courses and assessments
- Ensures quality assurance processes are completed prior to the launching course enhancements
- Works with development teams to develop production schedules and publication tasks, ensuring a successful launch
- Monitors the work quality of the publication team and provides feedback to ensure quality products are published
- Provides training to team members on systems use and publication processes
- Creates documentation for publication processes and training
- Develops and maintains relationships with vendors
- Tracks and manages system repairs and enhancements
- Performs other related duties as assigned
Course Maintenance Specialist
Western Governors University
Salt Lake City, Utah
05.2014 - 05.2017
- Assess queues and locate high-priority issues hindering student progress.
- Update, maintain and troubleshoot course content by coordinating with internal and external stakeholders or in response to program feedback.
- Ensures quality assurance processes are completed prior to the launching course enhancements.
- Creates and delivers Salesforce database reports
- Assists the team in meeting service level agreements, ticket goals, and other team efforts.
- Manage assigned project tasks, timelines, and communication.
Education
High School Diploma -
Horizonte Instruction & Training Center
Salt Lake City, UT 05.2001 -
Skills
- Communication
- Work ethic
- Problem solving
- Attention to Detail
- Adaptability
- Self-motivation
- Digital literacy
Timeline
Publication Specialist
Western Governors University
05.2017 - Current
Course Maintenance Specialist
Western Governors University
05.2014 - 05.2017
High School Diploma -
Horizonte Instruction & Training Center
05.2001 -
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