SONIA E. PUENTE

Licensed Journeyman Electrician with eighteen plus years of commercial and residential experience. Adept in performing electrical installations, maintenance and repairs in homes and commercial facilities; knowledgeable in all areas of the national electrical code; and excel in analyzing and solving problems with various electrical controls and systems. Five plus years of managerial experience, running multiple departments while meeting sales expectations and staying within budget. Strong sales and personable skills. Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities. Energetic, results-driven Department Manager committed to maintaining highest quality of customer excellence. Develops and implements innovative incentives to drive employee motivation. Adeptly navigates cost-concern and workforce-management issues to maintain streamlined operations. Dedicated Department Manager with undeniable service, employee development, and interpersonal skills. Boasts many years of experience overseeing complex department-management tasks.