SONIA FERNANDES
Inter-professional Healthcare Educator
Doha,Qatar
Summary
I am an individual with a passion for transformational leadership and learner-centered education alongside a love for creating effective and efficient processes that utilize technology to minimize human effort and errors and allow for optimal use of available resources. My experience in designing and tailoring interprofessional educational programs from ground up has led to a strong belief that there are two critical factors to achieving excellence - highly motivated teaching faculty who are well supported in their development and practice and the existence of robust processes and well communicated key performance indicators to improve practice and evaluate impact. I have special interests in eLearning, Staff development initiatives and coaching. I am an excellent communicator with planning, organizational and negotiation skills as well as an ability to lead, establish goals and attain results while maintaining team morale and optimizing the efforts of every member of the team.
Overview
14
14
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Acting Assistant Director Quality & Performance
HITC, Hamad Medical Corporation
Doha, Qatar
2020 - Current
- Digitized evaluation data entry system in 2021 at no extra cost resulting utilizing existing resources and allowing for faster data analysis and seamless sharing. This also allowed to free up space being used to store approximately 53,000 responses for 6 years as per DHP requirements.
- Introduced sustainable process to compile data highlighting key metrics and determine trends to inform course reviews in line with learner needs and identify methods for improving results.
- Prepared and recommended long-range plans for development of HITC course developers and project managers to provide a higher level of support to our SME clientele
- Identified issues, analyzed information and provided solutions to problems.
- Successfully worked within tight deadlines and fast-paced atmosphere.
- Reviewed curriculum on variety of existing courses alongside Clinical skills and simulation section and devised alternate approaches to presenting lessons to increase student understanding and engagement.
- Introduced Quality and Educational review to eLearning development process allowing for better communication and understanding by eDevelopers of SME needs
- Supported eLearning section and Training services in the evaluation and testing of the HITC LMS and TMS to meet national accreditation requirements as well as optimize learner interface.
- Mentored and encouraged employees to strive for excellence while fostering professional growth to create strong positive workplace culture.
- Monitored processes and procedures, making sure our courses met all relevant accreditation regulations.
- Evaluated quality problems and performed assessments at all levels of course design, implementation and sustainability planning to identify and resolve issues.
- Critical review of both internationally and locally developed courses to ensure suitability to local needs as well as compliance with established industry standards, company policies and procedures.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
- Developed fact sheets, graphs and tables to analyze and summarize survey data.
- Supported design and implementation of survey instruments to obtain robust needs assessment.
- Produce reports outlining results.
Initiative Support to the National Lead
Healthcare Workforce Training & Development
NHS-2, Qatar
2019 - Current
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Developed team communications and information for meetings.
- Demonstrated effective task prioritization and great work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Collaborated with leadership team to identify relevant questions and determine best methods of data collection.
- Demonstrated strong writing skills to generate original correspondence and reports.
- Generated data models, performed analysis and helped produce reports outlining results.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Training Center Educator
HITC, Hamad Medical Corporation
Doha, Qatar
2020 - Current
- Conducted a survey to assess the needs and interests of both internal and external faculty working at HITC
- Introduced and currently chair the HITC Educational rounds with the primary aim of ensuring the continuous professional development of its training body to promote training improvement and educational excellence
- Worked closely with the Clinical skills and simulation section to upgrade the existing Generic Teaching Course to meet the needs of our locally developed faculty and ensure their ability to both plan and deliver high quality, learner-centered classroom education
- Introduced and facilitated the integration of the role of the Educator in existing HITC practices and processes
- Provides educational expertise to the National Dementia Awareness Training program resulting in the development of the phased National Dementia Training Plan which is currently under development.
- Developed an online corporate wide awareness campaign for Alzheimer's month 2021 in collaboration with the National Dementia training Group at no extra costs and with minimal resources respecting all existing COVID restrictions.
- HITC lead on the K2 perinatal training program across all maternity services within HMC including managing learning pathways, reports and ensuring friendly and efficient service to learners, to make sure they are able to make the most out of their training.
- HITC focal point for the design and development of the face to face perinatal program ensuring cohesion between online training and clinical responsibilities.
- Worked closely with the Clinical skills and simulation section to upgrade the existing Generic Teaching Course to meet the needs of our locally developed faculty and ensure their ability to both plan and deliver high quality, learner-centered classroom education
- Introduced and facilitated the integration of the role of the Educator in existing HITC practices and processes
- Provides educational expertise to the National Dementia Awareness Training program resulting in the development of the phased National Dementia Training Plan which is currently under development.
- Developed an online corporate wide awareness campaign for Alzheimer's month 2021 in collaboration with the National Dementia training Group at no extra costs and with minimal resources respecting all existing COVID restrictions.
- HITC lead on the K2 perinatal training program across all maternity services within HMC including managing learning pathways, reports and ensuring friendly and efficient service to learners, to make sure they are able to make the most out of their training.
- HITC focal point for the design and development of the face to face perinatal program ensuring cohesion between online training and clinical responsibilities.
- Currently working with QNDP towards achieving Alzheimer's Disease International accreditation for all dementia training programmes designed and developed by us in Qatar
Resuscitation Training Officer
HITC, Hamad Medical Corporation
Doha, Qayar
2014 - 2020
- Course Director ERC GIC and life support courses
- Managing the Resuscitation needs of Rumailah Hospital, Dental Services and Mental Health Services. This included Regular Resuscitation needs and risk assessments for facilities,Conducting mock cardiac arrest drills for assessment purposes on behalf of the Corporate Resuscitation Committee,Bed side debriefs and remedial training and skills teaching for staff
- Orientation of incoming Residents to Geriatrics to ensure they are familiar with both Level 1 and 2 equipment available to them during their rotation
- Ensuring resuscitation equipment is standardised and all staff are familiar with its use
- Represent the Resuscitation Officers on the CorporateResuscitation Committee
- Organised and led the testing of an alternative bleep solution by an international provider on behalf of HITC and the Corporate Resuscitation Committee
- Additional responsibilities have included Coordination of activities for the RTO group,Orientation and mentorship of new RTOs,Project management and implementation for yearly corporate wide Resuscitation audits
- Member of the Educational Governance Group at HITC
- Creating audio-visual aids to assist instructors in teaching and improving the learning environment on courses
- Orientation of RTOs to new equipment to be used in simulation teaching as it becomes available at the centre.
Resident Accident & Emergency Department
Hamad General Hospital, HMC
Doha, Qatar
2007 - 2014
Education
Bachelor of Medicine, Bachelor of Surgery - Medicine
1999 - 2005
MSc Leadership in Healthprofessions Education - Leadership, Healthprofessional Education
2016 - 2018
1st Class Honors
GPA 4/4
Received Award for Excellence
Certificate in Instructional Design -
2021 - 2022
Certificate Adult Learning -
2019 - 2022
Skills
Leadership
Accomplishments
Course Director, GIC ERC
Course Director & Educator-GTC
Core Member QNDP Educational Governance Group
Member, HMC CPD Steering Committee
Quality Assurance Reviewer & Curriculum development advisor- HITC eLearning
Program lead-K2 online perinatal training program
Program Lead- HITC Educational Rounds
Timeline
Association of Talent Development - Certificate in Instructional Design,
2021 - 2022
Acting Assistant Director Quality & Performance - HITC, Hamad Medical Corporation
2020 - Current
Training Center Educator - HITC, Hamad Medical Corporation
2020 - Current
Association of Talent Development - Certificate Adult Learning,
2019 - 2022
Initiative Support to the National Lead - Healthcare Workforce Training & Development
2019 - Current
Royal College of Surgeons in Ireland - MSc Leadership in Healthprofessions Education , Leadership, Healthprofessional Education
2016 - 2018
Resuscitation Training Officer - HITC, Hamad Medical Corporation
2014 - 2020
JSS Medical College - Bachelor of Medicine, Bachelor of Surgery, Medicine
1999 - 2005
Resident Accident & Emergency Department - Hamad General Hospital, HMC
2007 - 2014
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