Sonia Garcia
El Paso,TX
Summary
My objective is to obtain employment as a competent and reliable employee. Allowing me the opportunity to continue acquiring additional knowledge therefore contributing to the growth and success of the company. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Courier
Lab Logistics
09.2018 - Current
- Responsibilities included transporting medical supplies between several hospitals in El Paso, TX
- Receive transportation orders from the lab, pharmacy, and surgery departments
- Pick up medical products such as medicines, lab work, and surgery trays and deliver them to hospitals in a punctual and safe manner
- Complete paperwork that documents proper delivery.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Medical Coder
Foot And Ankle Partners Of El Paso
08.2022 - 08.2023
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Responsible for day to day operations of billing need for the clinic.
- Prepared and processed invoices and claims for billing payment and reimbursement for Medicaid.
- Proficient with ICD-10 and HCPC, effective use of coding to the highest level of specificity.
- Electronic claim submission and manual claim processing and manual claim processing to primary, secondary, and tertiary payers.
- Electronic claim submission and manual claim processing and manual claim processing to primary, secondary, and tertiary payers.
- Investigate denied claims, rejected claims, and accounts receivable.
Assistant Manager
Gemstone Auto Paint Supply
03.2020 - 09.2022
- Responsibilities included: In charge of inventory, store supplies, customer service, answering incoming calls and providing information, attending to walk-ins, and sell auto paint and supplies to auto shops
- In addition, assist customers with products and vehicle paint products, fill orders, produce receipts and invoices, place merchandise in racks, collect and take payments, do cashier duties, supervise drivers, send payments to suppliers, and generate bank deposits.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Dispatcher
Sunbelt Oils Services
03.2015 - 03.2018
- Responsibilities included: Dispatch trucks throughout the United States, ensure that deliveries arrived on time, schedule deliveries, assign work to drivers, check, and maintain the driver's logs.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Data entry and reconciling timecards to process payroll, process payroll for ten employees using quick books, and ensure that all paycheck deductions were properly executed.
Education
Associates in Medical Billing and Coding -
Southwest University
El Paso, TX01.2022
32 Credit Hours towards Basics -
El Paso Community College
El Paso, TX01.2004
CDL Education -
International Truck Driving School
El Paso, TX01.2000
High School Diploma -
Parkland High School
El Paso, TX1998
Skills
- Quick books
- Word
- PowerPoint
- Excel
- Collections
- Money Management Controls
- Management of Customer Accounts
- Accounts Payable and Receivable
- Customer Service
- Payroll
- Attention to Detail
- Time Management
- Handling pharmaceutical materials
- Route Planning
- Attention to confidentiality
- Working Independently
References
References upon request.
Languages
Spanish
Full Professional
Timeline
Medical Coder
Foot And Ankle Partners Of El Paso
08.2022 - 08.2023
Assistant Manager
Gemstone Auto Paint Supply
03.2020 - 09.2022
Courier
Lab Logistics
09.2018 - Current
Dispatcher
Sunbelt Oils Services
03.2015 - 03.2018
Associates in Medical Billing and Coding -
Southwest University
32 Credit Hours towards Basics -
El Paso Community College
CDL Education -
International Truck Driving School
High School Diploma -
Parkland High School
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