Carmen Garza
Chicago,IL
Summary
Experienced Shipping/Receiving clerk with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success. Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination.
Overview
5
5
years of professional experience
Work History
Shipping and Receiving Clerk
R&L Shipping
Chicago , IL
2021.08 - Current
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Service Center Representative
Famsa Furniture
Bedford Park , IL
2019.09 - 2021.05
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Routed incoming mail and messages to relevant personnel without delay
- Aggregated and prepared documentation and reports for office meetings, distribution and filing
- Oversaw inventory activities, including materials monitoring, orderin g or requisition and supply stocking or re-stocking
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Staffing Coordinator
Barton Staffing Solutions
Melrose Park , IL
2018.10 - 2019.08
- Created qualification guidelines and requirements for individual positions, including systematic rating process to identify and measure appropriate candidates against established criteria.
- Audited workplace, employee and management policies and procedures.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
- Performed urinalysis testing to discourage illegal drugs use in company.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
Staffing Coordinator
Accurate Personnel LLC
Bolingbrook , IL
2017.02 - 2018.09
- Developed and facilitated all new-hire orientations.
- Conducted employment verifications and investigations.
- Developed and enforced company policy and procedures relating to all phases of human resources activity.
- Facilitated the criminal background check process for new hires.
- Conducted job analysis and job evaluations, resulting in quality job specifications.
- Audited workplace, employee and management policies and procedures.
- Processed unemployment claims and acted as the company representative at unemployment hearings.
Education
GED -
Farragut Career Academy
Chicago2005
Skills
- Team building
- Recruitment/staffing
- Bi-lingual (English/Spanish)
- Over 10-years customer service experience
- Audit preparation and reporting
- MS Office proficient
- Punctual & Responsible
- Multi-line telephone systems
- Conflict resolution
- High-energy attitude
- Contents Verification
- Storage and Supply Management
Timeline
Shipping and Receiving Clerk
R&L Shipping
2021.08 - Current
Service Center Representative
Famsa Furniture
2019.09 - 2021.05
Staffing Coordinator
Barton Staffing Solutions
2018.10 - 2019.08
Staffing Coordinator
Accurate Personnel LLC
2017.02 - 2018.09
GED -
Farragut Career Academy