Sonia N Gonzalez
Rio Rico,USA
Summary
Experienced with coordinating logistics and managing freight operations. Utilizes strategic planning and route optimization to ensure efficiency and cost-effectiveness. Track record of maintaining compliance and fostering strong vendor relationships.
Professional logistics coordinator with proven ability to manage and optimize dispatch operations. Adept at coordinating schedules, communicating with drivers, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, reliable and adaptable to changing needs. Skilled in problem-solving, multitasking, and using dispatch software to enhance operational efficiency.
Professional logistics specialist adept in managing freight operations and ensuring efficient transportation solutions. Skilled in coordinating shipments, negotiating with carriers, and maintaining compliance with regulations. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable in delivering high-quality service and maintaining strong client relationships.
Overview
21
21
years of professional experience
Work History
Freight Agent and Dispatcher
First Way Transport LLC
03.2018 - 02.2024
- Freight brokers connect shippers with carriers and negotiate rates, while dispatchers work for carriers and manage transportation operations. I'm able to do both and is very interesting
- Utilized data analytics to identify trends and patterns in shipping, recommending changes in processes or partnerships that led to improved overall performance.
- Conducted regular audits of carrier performance, identifying areas for improvement and implementing corrective actions.
- Oversaw the preparation of shipping documents, ensuring accuracy and proper handling of sensitive information.
- Monitored industry trends, adjusting strategies accordingly to capitalize on opportunities for growth or optimization within the Freight Agent role.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Evaluated supplier performance regularly to identify potential partnerships that could lead to long-term cost reductions or increased operational efficiencies.
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
Home Living Assistant
University of Arizona
03.2020 - 08.2023
- Experienced child care provider with over five years of dedicated service in nurturing and guiding children of all ages. Proficient in creating engaging educational activities to foster development while ensuring a safe and nurturing environment. CPR and First Aid certified.
- Assessed resident needs regularly by observing behavior patterns, listening actively during conversations, or consulting with other staff members when needed.
- Managed medication administration accurately and safely, adhering to strict guidelines set forth by healthcare providers.
- Developed strong working relationships with colleagues through collaboration on projects aimed at improving overall service quality for residents.
- Organized engaging activities that promoted social interaction and mental stimulation for residents.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
Carrier Dispatcher
Suanez Transport
10.2005 - 09.2017
- Dispatch services take care of various tasks on behalf of owner operators. They actively search for available loads and negotiate rates with shippers or brokers to ensure fair compensation
- Enhanced customer satisfaction by proactively resolving issues and providing timely updates on shipment status.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Trained new employees in company procedures, ensuring consistency in operations across the organization.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Ensured compliance with industry regulations through diligent adherence to safety protocols and guidelines.
- Developed strong relationships with carriers for improved negotiation of rates and services, resulting in cost savings.
- Directed dispatching, routing, and tracking of 10 fleet vehicles.
Respiratory Therapist Thecnician
Clinica Buen Pastor
01.2003 - 09.2005
- Managed and operated mechanical ventilators to deliver airway management.
- Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
- Performed bronchial hygiene techniques to remove mucus and secretions from patient lungs and improve lung function.
- Provided antibiotics, bronchodilators, and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
- Collaborated closely with interdisciplinary teams to develop comprehensive care plans addressing patient needs and goals.
- Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.
Respiratory Therapist Technician
Hospital Dr Susoni
03.2003 - 09.2005
- As a respiratory therapy technician, you instruct patients in proper breathing techniques and administer treatments using an aerosol generator, an inhaler, or other apparatus that helps patients breathe easier. While you do conduct diagnostic tests, you do not make any formal diagnosis or recommend treatments.
- Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
- Managed and operated mechanical ventilators to deliver airway management.
- Assessed, diagnosed, and treated breathing issues.
- Performed bronchial hygiene techniques to remove mucus and secretions from patient lungs and improve lung function.
- Collaborated closely with interdisciplinary teams to develop comprehensive care plans addressing patient needs and goals.
Education
Associate's Degree - Respiratory Therapist Technician
UNITEC
Puerto Rico01.2003
Certification - Business Administration
UNITEC
Puerto Rico01.2002
Skills
- Accountable, analytical and quantitative skills, Auto Delivery, communication skills, Compliance, Invoicing, leadership qualities, problem-solving skills, quantitative, strong work ethic, the ability to work in a team, Trucking
- Transportation planning
- Invoicing and billing
- Route planning
- Data entry proficiency
- Freight management
- Shipping regulations
- Rate negotiation
- Freight forwarding
- Carrier selection
- Truckload management
- Documentation review
- Logistics planning
- Shipping documents preparation
- Pickup arrangements
- Route optimization
- Delivery truck direction
- Freight bills preparation
- Customs requirements
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Critical thinking
- Active listening
- Decision-making
- Dispatching
- Customs compliance
- Load optimization
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Home Living Assistant
University of Arizona
03.2020 - 08.2023
Freight Agent and Dispatcher
First Way Transport LLC
03.2018 - 02.2024
Carrier Dispatcher
Suanez Transport
10.2005 - 09.2017
Respiratory Therapist Technician
Hospital Dr Susoni
03.2003 - 09.2005
Respiratory Therapist Thecnician
Clinica Buen Pastor
01.2003 - 09.2005
Associate's Degree - Respiratory Therapist Technician
UNITEC
Certification - Business Administration
UNITEC
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Researched issues and conflicts to determine the best solutions, which enabled better response times and reduced complaint calls.
- Supervised team of 20 staff members.
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