Sonia Gutierrez
Compton,US
Summary
Dynamic Certified Pharmacy Technician with extensive experience in Oncology Medication Management and Sterile Compounding at Department of Veteran Affairs, Martin Luther King Community Hospital and Children's Hospital of Los Angeles. Excelled in streamlining pharmacy operations, enhancing patient safety, and leading team training. Skilled in USP 795, 797 and USP 800, proficient in MS Office, Epic, Rx30, FSI, Vista, VCM, Cerner, NextGen, Pyxis, Omnicell, Pharmacy Informatics and other aspect's. Demonstrated ability to multitask effectively in fast-paced environments, ensuring accuracy and consistency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician, Clinical Oncology
Department of Veterans Affairs
05.2021 - Current
- Stocked, labeled and inventoried medication to keep accurate records
- Safe handling and manufacturing of hazardous medications
- Implement and oversee the daily operations of VA cleanroom
- Team leader in implementing and executing a more efficient, streamlined workflow in the oncology pharmacy facilities
- Drug inventory and supply management through purchasing and receiving (McKesson) with our Procurement team
- Infusystem CADD pump maintenance, programming home infusion pump and ordering
- Maintain the facility statistics program through monthly and quarterly reports (excel)
- Document and submit daily patient treatments through our scheduling calendar
- Prepare sterile room IV admixtures, chemotherapy reconstitution's
- Perform & maintain routine testing of sterile room (daily & monthly decontamination of ISO 5 BSC, ISO 7 laminar flow hood filters and ISO8 workbench)
- Conduct IV room training and skill development for pharmacy technicians
- Proficient in Microsoft Office, Simplify, Vista, VCM, and Omnicell
Certified Pharmacy Technician
Martin Luther King Community Hospital - Cardinal
07.2020 - Current
- Responsible for providing customized pharmacy program solutions that reduce costs and improve patient care quality for hospitals, health systems and other integrated healthcare providers may also consult with and advise healthcare team on prescribed medications, supplies and related processes
- Shift times will varied as the facility is open 24/7
- Flexibility to work varying shifts
- Technician II, provided assistance to the Pharmacist in the daily operations of the pharmacy
- Activities include the preparation of and filling of prescriptions, taking pharmacy inventory and processing product returns
- Ensured that all orders are reviewed by a registered pharmacist and records all activity in compliance with regulatory and company guidelines
- Communicate with customers to ensure timely and accurate order fulfillment of all orders
- Assists the pharmacists in filling prescription orders as permitted by State Boards of Pharmacy
- Prepared medication for dispensing, packaging and shipment
- Takes inventory, places orders, checks in drugs and supplies, stocks shelves and removes out of date items from the inventory
- Entered medical supply orders in pharmacy system
- Communicate with all customers (patients, clinics, care-givers, physicians) in an amicable and professional manner
- Processes returned medications from the facility for credit or destruction
- Inputted patient data and prescription information into the pharmacy information management system
- Maintained knowledge of and abides by all applicable pharmacy laws and regulations
- Applied acquired knowledge and skills to complete standard tasks
- Readily learns and applies new information and methods to work in assigned area
- Maintained appropriate licenses, training and certifications
- Worked on routine assignments that require some problem resolution
- Worked within clearly defined standard operating procedures and/or scientific methods
- Adheres to all quality guidelines
- Worked under moderate degree of supervision
- Worked typically involves regular review of output by work lead or supervisor
- Refered complex unusual problems to supervisor
Certified Pharmacy Technician
Department of Veterans Affairs
01.2019 - Current
Certified Pharmacy Technician
Children's Hospital of Los Angeles
05.2017 - Current
- Ability to speak, read and write the English language
- Exceptional communication and interpersonal skills
- Ability to effectively interface with Doctors, Nurses and other hospital employees
- Good team player
- Proven attention to detail
- Knowledge of various Pharmacy dispensing systems and equipment, including but not limited to Cerner, Pyxis, Omnicell and Autopharm Carousel
- Knowledge of USP 795, 797 and USP 800 requirements for sterile compounding
- Minimum typing skills of 30 wpm with knowledge of various computer applications and systems
- Supported the implementation of new technology solutions within the pharmacy, streamlining workflows while minimizing disruption to daily operations.
- Upheld strict aseptic technique while compounding sterile preparations for infusion therapy
- Assisted in the development and implementation of new policies and procedures to enhance overall pharmacy operations
Certified Pharmacy Technician
TFC Compounding Pharmacy
06.2018 - 09.2022
- Improved customer satisfaction by providing timely, accurate, and personalized compounded prescriptions
- Assisted in the development of new compounding techniques, resulting in innovative treatment options
- Assisted pharmacists in assessing prescription appropriateness by reviewing patient information before preparing compounds accordingly
- Supported pharmacy team by efficiently organizing supplies, cleaning workspaces, and assisting with daily operations as needed
- Streamlined workflow for increased efficiency in medication preparation and dispensing
- Optimized inventory management, reducing waste and ensuring availability of necessary supplies
- Enhanced compounding accuracy by meticulously following formulas and procedures
- Demonstrated expertise in aseptic technique while working within cleanroom environments to maintain product integrity
- Resolved third-party billing, computer system and customer service issues
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies
Certified Pharmacy Technician
Saint Vincent Medical Center
04.2017 - 01.2018
- Maintained comprehensive documentation of all compounding activities in accordance with state regulations, ensuring accurate record-keeping for future reference or auditing purposes
- Promoted a culture of continuous learning among pharmacy technicians through sharing best practices and lessons learned from errors or nearmisses
- Reduced medication errors by conducting thorough quality control checks on all compounded sterile preparations.
- Reduced turnaround time for STAT orders by prioritizing workload efficiently and utilizing resources effectively
- Maintained a clean and safe environment within the IV room through regular cleaning schedules and adherence to USP 795, 797,800 guidelines
- Trained new technicians in proper sterile compounding techniques, increasing overall team efficiency and accuracy
- Collaborated with pharmacists to develop standardized protocols for common IV preparations, improving consistency across the department
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need
- Worked closely with pharmacists to review patient profiles for medication appropriateness, ensuring safe and effective therapy for all patients receiving IV medications
Medication Reconciliation Pharmacy Technician-ER
Huntington Hospital
04.2016 - 05.2017
- Provided ongoing support for continuous process improvement initiatives related to medication reconciliation practices within the organization
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans that incorporated appropriate medication therapies
- Assisted in the development of training materials for new Medication Reconciliation Technicians, fostering a knowledgeable workforce within the organization
- Developed strong relationships with local community partners including physicians'' offices, nursing homes, and other facilities to facilitate seamless transitions of care
- Improved patient safety by accurately reviewing and verifying medication lists during admission and discharge processes
- Maintained strict confidentiality of patient information according to relevant privacy regulations such as HIPAA requirements
- Remained up-to-date on the latest best practices and guidelines related to medication reconciliation through ongoing professional development opportunities.
Certified Pharmacy Technician
White Memorial Medical Plaza Pharmacy
02.2016 - 04.2016
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Maintained proper drug storage procedures, registries, and records for controlled drugs
Pharmacy Informatics Specialist, System Analyst
Mastech Corporation - Kaiser Permanente
03.2015 - 03.2016
- Assessed the effectiveness of existing pharmacy informatics practices, identifying gaps and areas for improvement in order to optimize operations.
- Reduced medication errors through thorough analysis of data trends and identification of areas for improvement.
- Conducted regular audits of pharmacy informatics systems to ensure accuracy, completeness, and security of sensitive patient information in accordance with relevant regulations.
- Served as a subject matter expert in pharmacy informatics during regulatory inspections, demonstrating compliance with industry standards and guidelines.
- Collaborated with interdisciplinary teams to develop integrated healthcare systems, improving overall patient care quality and outcomes.
- Led the successful implementation of clinical decision support tools, enabling clinicians to make more informed decisions regarding patient care.
- Troubleshot technical issues related to pharmacy informatics systems, providing timely resolution and minimizing disruptions to daily operations.
- Operated computer-based systems to retrieve and store information and records.
- Used advanced health informatics knowledge and judgment to promote colleague involvement in planning, decision-making and evaluating outcomes.
- Ran quality metrics reports to maintain high standards of virtual care.
- Developed and updated health information systems and interfaces.
- Analyzed electronic health records to identify areas for care improvement and cost reduction.
Certified Pharmacy Technician
Eisner Pediatric & Family Medical Center
05.2013 - 12.2014
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Collected co-payments or full payments from customers
- Resolved non-routine issues like third-party billing, computer system, and customer service issues
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service
- Developed and implemented improvements to pharmacy organization system
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
Education
Associate of Science - Paralegal, United States
Westwood College - Los Angeles
Los Angeles, CA05.2015
Technician - Health And Sciences - Pharmacy Technician
United Education Institute, United States
Ontario, United States10.2007
Skills
- Specialized in USP 795, 797 and USP 800
- Accuracy, consistency and detail oriented
- Effective communicator and trainor
- Drug inventory
- Informatics - Pharmacy System Analyst
- Highly effective working in a team or independently
- Strong work ethic with a focus on patient safety
- Excel at multi-tasking in a fast pace environment
- Proficient in MS Office
- Acute Care, Healthcare Logistics, Peoplesoft, Infusystem
- FSI, Rx30, Cerner, NextGen, Vista, VCM, Carousal, Infusystem, Meditech, Epic, Pyxis, Omnicell, RxScan, SoleSource, Parata (mini/max)
- Procurement "ordering" - McKesson/HDSmith/Cardinal/Caps/Simmons
- Stericycle, ScriptPro, MediDose
Certification
● Hazardous Compounding Certificate (NPTA)
● National Pharmacy Technician Certification (PTCB)
● Medication History Certification (PTCB)
● Billing and Reimbursement Certificate (PTCB)
● Technician Product Verification Certification (PTCB)
● Medication Therapy Management Certificate (PTCB)
● Sterile Compounding Technician (PTCB)
● Board Certified Sterile Compounding (BCSCPT)
● Board Certified Non-Sterile Compounding (BCNCPT)
● Advanced Certified Pharmacy Technician (CPhT-Adv, PTCB)
● Advanced Certified Pharmacy Technician (CPhT-Adv, BPTS)
● Billing and Reimbursement Certificate (BPTS)
● Technician Product Verification Certification (BPTS)
● Controlled Substance Diversion Certificate Program (BPTS)
● Regulatory Compliance Certificate Program (BPTS)
● Hazardous Drug Management Certificate Program (BPTS)
● Immunization Administration Certificate Program (BPTS)
● Supply Chain Management Certificate Program (BPTS)
Timeline
Certified Pharmacy Technician, Clinical Oncology
Department of Veterans Affairs
05.2021 - Current
Certified Pharmacy Technician
Martin Luther King Community Hospital - Cardinal
07.2020 - Current
Certified Pharmacy Technician
Department of Veterans Affairs
01.2019 - Current
Certified Pharmacy Technician
TFC Compounding Pharmacy
06.2018 - 09.2022
Certified Pharmacy Technician
Children's Hospital of Los Angeles
05.2017 - Current
Certified Pharmacy Technician
Saint Vincent Medical Center
04.2017 - 01.2018
Medication Reconciliation Pharmacy Technician-ER
Huntington Hospital
04.2016 - 05.2017
Certified Pharmacy Technician
White Memorial Medical Plaza Pharmacy
02.2016 - 04.2016
Pharmacy Informatics Specialist, System Analyst
Mastech Corporation - Kaiser Permanente
03.2015 - 03.2016
Certified Pharmacy Technician
Eisner Pediatric & Family Medical Center
05.2013 - 12.2014
Associate of Science - Paralegal, United States
Westwood College - Los Angeles
Technician - Health And Sciences - Pharmacy Technician
United Education Institute, United States
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