Hardworking and dedicated college student with excellent communication and people skills. Has a variety of prior work and volunteer experience including knowledge with administrative tasks and being well rehearsed in customer service jobs. Eagerness to learn and obtain new skills to grow and succeed.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Local Union 271
2022.11 - 2023.09
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow
Supported servers, food runners, and bussers with keeping dining area ready for every guest
Answered customer questions about hours, seating, and menu information
Dealt with customer concerns in a professional and understanding manner.
Volunteer
B.O.K
2021.07 - 2022.08
Maintained clean, neat and operational facilities to serve program needs
Gained knowledge and experience working with children in a teaching environment
Groomed & tacked horses for riders
Assisted with teaching lessons.
Front Desk Receptionist
Team Sheeper
2021.06 - 2022.08
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
Resolved customer issues quickly and notified supervisor immediately when problems escalated
Used internal software to process reservations, check-ins and check-outs
Transcribed phone messages and relayed to appropriate personnel
Kept accounts in balance and ran daily reports to verify totals
Sold swim products to customers when needed.
Speech and Debate Summer Camp Counselor
Palo Alto Varsity Speech And Debate Club
2022.06 - 2022.06
Taught campers the fundamentals of Speech and Debate through planning and executing diverse activities tailored to age groups and interests.
Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
Administrative Assistant Intern
Alagiri Immigration Law Firm
2020.06 - 2020.08
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Received and screened incoming calls, emails and visitors and alerted paralegal to priority matters
Maintained status reports for client projects
Prepared packages for shipment, pickup and courier services for prompt delivery to customers
Executed record filing system to improve document organization and management.
Real Estate Intern
Armenta, Group
2020.01 - 2020.01
Greeted guests in with friendliness and professionalism
Worked closely with manager to provide effective assistance for specific aspects of business operation.
Student Assistant
Greene Middle School
2019.01 - 2019.05
Completed clerical tasks such as filing, copying and distributing mail
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
Collated classroom materials to help teachers prepare for daily instruction and activities
Prepared class materials and graded assignments to keep courses on-track and promote student learning
Arranged and organized classroom desks, chairs and supplies.
Education
Expected - undefined
University of Washington Seattle
Seattle, WA
06.2027
undefined
Palo Alto High School
Palo Alto, CA
06.2023
Skills
Telephone Etiquette
Courteous and Professional
Reliable and Punctual
Verbal and Written Communication
Multitasking
Time Management
Excellent People Skills
Cash Handling Accuracy
Guest Relations Management
Languages
Spanish
Professional Working
Timeline
Restaurant Hostess
Local Union 271
2022.11 - 2023.09
Speech and Debate Summer Camp Counselor
Palo Alto Varsity Speech And Debate Club
2022.06 - 2022.06
Volunteer
B.O.K
2021.07 - 2022.08
Front Desk Receptionist
Team Sheeper
2021.06 - 2022.08
Administrative Assistant Intern
Alagiri Immigration Law Firm
2020.06 - 2020.08
Real Estate Intern
Armenta, Group
2020.01 - 2020.01
Student Assistant
Greene Middle School
2019.01 - 2019.05
Expected - undefined
University of Washington Seattle
undefined
Palo Alto High School
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