Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SONIA ISABEL LOPEZ

McAllen

Summary

Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Experienced with building client relationships and driving revenue. Utilizes strong negotiation skills to close deals effectively. Track record of contributing to team success and adapting to dynamic environments.

Overview

15
15
years of professional experience

Work History

Office Manager for a Mobile Home Park Community

Esperanza RV & MHP
09.2023 - 12.2024
  • Send out Rent Statements and Late Notice
  • Collect Rent from Tenants
  • File Evictions
  • Attend Court dates on eviction cases
  • Manage Staff
  • Manage all Maintenance Issues
  • Sales (Sale and Rent the homes/apartments)
  • Attend to all incoming calls, texts and emails
  • Kept vacant units maintained and ready for showings
  • Manage all the tenant issues (customer service)
  • Remain in contact with the City of Mission regarding certain park matters
  • Report back to the park owners for any important matters
  • Sent out any necessary notifications to the community of the park

Business Administrator

Comunidad REI
12.2022 - 06.2023
  • Handled All Contracts for Clients
  • Created Excel Sheets for the Company
  • Traveled to different Cities & States
  • Stayed in Contact with Clients regarding their contracts & LLC’s

Principal Secretary

Granite School District
01.2022 - 07.2022
  • Assisted the School Principal
  • Handled Payroll
  • Handled Time off requests for Employees at the school
  • Handled School field trip requests for all Teachers
  • Handled all monies/accounting funds for all Teachers & Staff
  • Ordered supplies for all Teachers & Staff at the School
  • Helped with students coming into the Office with any needs
  • Managed the Front School Office
  • Took all Trainings necessary to keep my trainings current for my job position
  • Participated in Employee hiring interviews
  • Worked directly with the District Police department when needed for students in the Special Unit
  • Worked directly with the District for any other needs

Human Resources- Benefits Administrator

Granite School District
05.2021 - 12.2021
  • Answer incoming phone calls and assist walk in Employees.
  • Track and monitor leave options applications and FMLA Applications
  • Handled all New Hire Employees’ paperwork.
  • Setting up New Hire Employees with their benefits (Medical, Dental, Vision, Flex Spending, Life Insurance policies, etc.)
  • Fixing any problems and/or issues the Employee’s may have with adding/dropping/ or removing Benefits for either themselves or their dependents.
  • Assure employee eligibility files and benefit elections are maintained properly.
  • Completion of workforce documents for Employee’s
  • Assist with Open Enrollment
  • Providing essential secretarial and clerical services for all employee benefits function
  • Exchange and maintain information with insurance companies.
  • Comply with employee privacy regarding HIPPA state and federal laws.
  • Perform other duties assigned.

Seminar Director- Sales

Ganadores Online
05.2018 - 03.2020
  • Provided secretarial duties remotely for the owner of a sales company
  • Scheduled the team’s travel (air, hotel, and rental cars)
  • Took care of supplying the materials needed for the events
  • Made sure contracts were inputted correctly in Excel worksheets
  • Handled all the monies for the events (Receipts, Credit Card, Customer Payments)
  • Supervised my team
  • Assisted with questions and sales for my team and the people assisting the events.
  • Made all the folders with contracts and forms for our customers.
  • Traveled upon request to many cities and states

Insurance Verifier

Parallon Inc. / St. Mark’s Hospital
08.2015 - 08.2016
  • Verified patient’s insurance eligibility, benefits, and prior authorizations.
  • Contact Insurances Daily
  • Contact MDO offices for any questions, problems, or scheduling issues
  • Multiple accounts worked daily (up to 60 different accounts)
  • I was cross trained to check in patients at the West Valley Imaging in main registration
  • I was cross trained to check in patients at the Millcreek Imaging in main registration
  • Translated for Spanish speaking patients for the Financial Counselor’s
  • I was transferred to CIVU as full time Insurance Verifier for St. Mark’s & Lone Peak’s accounts.

Referral Scheduler/ Billing & Coding/ Receptionist/ Assistant Manager

Gut Whisperer/Full Time
02.2010 - 08.2015
  • Worked under & assisted the clinic’s manager Barbara Woodard
  • Billing & Coding
  • Handled Collections
  • All Billing Data Entry (EOB’S; EFT’S; and Patient payments)
  • Scheduled referrals/ scheduling for procedures
  • Scheduled/Rescheduled/or Cancelled appointments for patients.
  • Reception the front desk to cover for receptionist; Answered phones (up to 8 lines); Did reminder calls for patient’s next day appointment; Took in patient payment’s; Scheduled Rep lunches.
  • Scanning patients’ labs, orders, demographics, procedure records, into patient charts
  • Call in prescriptions to pharmacies; E-mail/mail procedure prep instructions to patients.
  • Fax procedure order forms to facilities (Jordan Valley, Riverton, Salt Lake Endo, IMC, Park City Hospital, and LDS)
  • Data Entry
  • Handle the Spanish speaking patients

Education

High School Diploma -

Kearns High School
Kearns, UT
06-2004

Certificate - Medical Administrative Assistant

Everest College
West Valley City
01-2010

Business Administration

Salt Lake Community College
Salt Lake City, UT

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Data entry
  • Customer relations
  • Clear oral/written communication
  • Billing
  • Administrative support
  • Payroll processing
  • Payroll and budgeting
  • Clerical support
  • Credit and collections
  • Scheduling
  • Staff management
  • Employee supervision
  • Human resources
  • Supply management
  • Administrative oversight
  • Employee training
  • Travel coordination

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Office Manager for a Mobile Home Park Community

Esperanza RV & MHP
09.2023 - 12.2024

Business Administrator

Comunidad REI
12.2022 - 06.2023

Principal Secretary

Granite School District
01.2022 - 07.2022

Human Resources- Benefits Administrator

Granite School District
05.2021 - 12.2021

Seminar Director- Sales

Ganadores Online
05.2018 - 03.2020

Insurance Verifier

Parallon Inc. / St. Mark’s Hospital
08.2015 - 08.2016

Referral Scheduler/ Billing & Coding/ Receptionist/ Assistant Manager

Gut Whisperer/Full Time
02.2010 - 08.2015

High School Diploma -

Kearns High School

Certificate - Medical Administrative Assistant

Everest College

Business Administration

Salt Lake Community College

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SONIA ISABEL LOPEZ