Sonia Ivory
Hattiesburg,MS
Summary
Experienced dietary aide with expertise in food preparation and service within healthcare facilities. Deep understanding of sanitation and safety guidelines, as well as proficiency in operating cooking and baking appliances. Skilled multitasker with a positive attitude and a great sense of humor. Also as a compassionate Patient Transfer Attendant with experience in healthcare settings. Skilled in ensuring patient comfort, safety during transfers, and proficient with medical equipment use. Possess strong interpersonal skills and ability to handle stressful situations calmly under pressure. Impact made by consistently maintaining high patient satisfaction scores through compassionate care and efficient service.
Overview
18
18
years of professional experience
Work History
Dietary Aide
Metropolitan Methodist Hospital
New York, New York
01.2000 - 01.2010
- Ensured timely meal delivery to rooms as requested by residents and patients.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Cleaned and sanitized kitchen equipment and surfaces.
- Assisted in the ordering, receiving, storage, and inventory of food items.
- Kept records of meal service for accurate billing.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Observed special diets prescribed by physicians or nutritionists.
- Set up trays for patients upon request.
- Checked temperatures of hot food before serving it to patients and residents.
- Cleaned and sanitized kitchen, dining and utility areas to promote healthy environment.
- Ensured all procedures met required Health Safety Standards
- Prepared workstations with ingredients and tools to increase efficiency.
Patient Transporter
Metropolitan Methodist Hospital
New York, NY
01.1994 - 01.2000
- Greeted and assisted patients in wheelchairs to their appointments.
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
- Maintained cleanliness of transport vehicles and equipment.
- Loaded Stretchers onto ambulances for emergency transports.
- Monitored vital signs during transport when required by the facility or physician orders.
- Checked all medical documents for accuracy prior to transporting patients.
- Provided timely transportation services for outpatients to various medical facilities.
- Communicated effectively with physicians, nurses, and other healthcare personnel regarding patient care needs.
- Delivered specimens to laboratory departments according to established procedures.
- Recorded accurate times of departure and arrival on log sheets.
- Responded promptly and appropriately to requests for assistance from hospital staff.
- Operated lift devices such as stair chairs safely and efficiently.
- Performed regular maintenance checks on all transport vehicles before use.
- Educated patients on safe transfer techniques while preparing them for transport.
- Responded quickly in an emergency situation by calling 911 or activating the code blue team if needed.
Concession Server
Madison Square Garden Co
New York , NY
01.1992 - 01.1994
- Greeted customers, took orders, and answered questions about menu items.
- Processed payments using a cash register and POS system.
- Assisted in stocking concession stands with food items, beverages, and condiments.
- Prepared hot dogs, nachos, popcorn, ice cream, and other concession stand specialties according to established recipes.
- Checked expiration dates on products prior to sale to ensure freshness.
- Cleaned and sanitized work surfaces as needed throughout shift.
- Followed all safety guidelines when operating kitchen equipment such as deep fryers or ovens.
- Adhered to health department regulations regarding proper sanitation techniques for handling food products.
- Restocked concession stand supplies such as napkins, straws, utensils and condiments after each shift.
- Assisted with inventory management tasks such as counting stock levels at beginning and end of shifts.
- Ensured that all prepared foods were served at the correct temperature according to health department standards.
- Monitored product quality during preparation process to guarantee customer satisfaction.
- Organized back-of-house areas for efficient storage of supplies and ingredients.
- Took initiative in problem solving any customer complaints or issues that arose during shift.
- Promptly notified manager if additional supplies were needed for successful operation of concession stand.
- Performed opening and closing duties such as cleaning equipment or restocking items.
- Collaborated with team members to complete assigned tasks within allotted time frames.
Education
CNA Certification - Certified Nursing Assistant
TIA School of Health, CNA Training in NY
New York 01-1990
GED -
Forsyth Highschool
New York, NY05-1986
Skills
- Dining room setup
- Meal Planning
- OSHA Compliance
- Food Preparation
- Food handling safety
- Customer Service
Affiliations
- Group exercise.
- Reading
- Gardening
- Mediation.
- Community gardening.
Timeline
Dietary Aide
Metropolitan Methodist Hospital
01.2000 - 01.2010
Patient Transporter
Metropolitan Methodist Hospital
01.1994 - 01.2000
Concession Server
Madison Square Garden Co
01.1992 - 01.1994
CNA Certification - Certified Nursing Assistant
TIA School of Health, CNA Training in NY
GED -
Forsyth Highschool
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