Sonia Jazmin Cisneros
Charlotte,North Carolina
Summary
Customer-focused professional with a strong background in communication, problem-solving, and fostering positive client relationships. Experienced in managing diverse needs with empathy and efficiency, ensuring exceptional service delivery. Skilled at collaborating with teams, adapting to dynamic environments, and leveraging bilingual abilities to support diverse customers. Passionate about providing seamless, solutions-oriented interactions that enhance customer satisfaction and loyalty.
Overview
21
21
years of professional experience
Work History
Behavior Technician
Mosaic Pediatric Therapy
Monroe, NC
03.2025 - Current
- Conducted functional assessments and implemented behavior plans based on collected data.
- Developed communication systems using visual supports, including picture exchange systems.
- Provided direct behavioral intervention services for children with autism spectrum disorder.
- Collaborated with families to create support strategies for home-based interventions.
- Maintained detailed records of sessions, including progress notes and incident reports.
- Created individualized treatment plans with specific goals and objectives for each client.
- Monitored client progress through systematic data collection and analysis.
- Implemented evidence-based practices such as discrete trial teaching and natural environment teaching.
Teacher
Bethany Christian Services
Charlotte, NC
05.2024 - Current
- Provided instructional support to teachers in accordance with established curriculum guidelines.
- Assisted in the supervision of students during recess, lunch, and other activities.
- Recognizing typical developmental stages and identifying needs related to trauma or emotional challenges.
- Monitored student behavior during class time and assisted with discipline issues when necessary.
- Collaborated with teachers to identify areas of improvement for struggling students.
- Attended staff meetings to discuss student progress and strategies for improvement.
- Working effectively with social workers, therapists, administrators, and foster parents to support the child’s needs
- Oversaw safety and well-being of students under care during teacher absences.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Supported classroom teacher in managing a diverse classroom of students.
- Facilitated small group learning activities to reinforce lesson objectives.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Recognizing trauma responses and creating a safe, supportive learning environment.
- Understanding the emotional and psychological impact of trauma on children.
- Adjusting teaching strategies to meet each child's unique needs and changing circumstances.
EARLY LEARNING SPECIALIST
CHARLOTTE BILINGUAL PRESCHOOL
, NC
09.2021 - 04.2024
- Monitored program progress and evaluated program effectiveness, resulting in the identification of key performance indicators (KPIs) to improve and track program impact
- Developed and implemented program policies and procedures, ensuring compliance with organizational policies and procedures were being met
- Coordinated program evaluations and analyzed data to identify areas for improvement, resulting in the implementation of new program initiatives
- Provided program support to 65+ participants, addressing concerns and providing guidance, resulting in a 95% satisfaction rate from program participants
COMMUNITY ORGANIZER
NC LATINO CONGRESS OF ORGANIZATIONS
06.2019 - 09.2021
Summer Program Bilingual Teacher
CHARLOTTE BILINGUAL PRESCHOOL
06.2021 - 08.2021
- Create and implement new teaching and learning strategies
- Complete student evaluations for early literacy
- Support lead teachers with day-to-day task
- Keep accurate records of student progress and learning opportunities
- Manage inventory of supplies needed for each student and each class
- Guide parents to evaluate their children development on the weekly basis
- Assist low-income families with weekly home visits with materials and weekly educational videos
- Guide parents with teaching experiences through books and educational toys
- Provide parents with resources such as food banks, speech, and occupational therapy
- Contributed with the creation of a progress that helped our employees better assist our school parents
- Implementation of age-appropriate learning activities
- Successfully engaged parents with guidance and support while implementing learning activities
- Implement and evaluate the growth of student social, emotional, literacy, and motor skills while maintaining a bilingual curriculum
HABILITATION JOB CONTRACTOR
AYMIRA A SMALL MIRACLE
01.2019 - 06.2021
- Provided tools and services for people with disabilities
- Provided intellectual and developmental/disability services to enhance their lives and the lives of those who surround them by empowering them to reach their potential
- Teach and guide basic day to day skill and decision making while upholding emotional control
COMMUNITY ORGANIZER
ENLACE HISPANO 24 DE MARZO INC.
01.2004 - 05.2019
- Managed meeting minutes and timekeeping to ensure efficient discussions.
- Formed teams to promote voter registration efforts within local communities.
- Coordinated community outreach initiatives to address diverse needs through listening sessions.
- Organized and scheduled meetings with NC Board of Education members to facilitate collaboration.
Education
Associate of Science - Early Childhood Education
Central Piedmont Community College
Charlotte, NC12-2024
EARLY CHILDHOOD EDUCATION - WITH A SPECIALIZATION WITH A BEGINNERS IN EARLY CHILDHOOD EDUCATION
07.2023
APPRENTICESHIP CERTIFICATE OF COMPLETION -
NORTH CAROLINA COMMUNITY COLLEGE SYSTEM
12.2022
LEAD TEACHER QUALIFIED FOR INFANTS AND TODDLERS -
10.2021
EARLY CHILDHOOD EDUCATION CREDENTIALS -
WAKE TECHNICAL COMMUNITY COLLEGE
Skills
- Budget management
- Event planning
- Program evaluation
- Relationship management
- Participant support
- Compliance implementation
- Data analysis
- Project management
- Microsoft Office Suite
- Content creation
- Marketing automation
References
Upon Request
Languages
Spanish
Professional
English
Professional
Timeline
Behavior Technician
Mosaic Pediatric Therapy
03.2025 - Current
Teacher
Bethany Christian Services
05.2024 - Current
EARLY LEARNING SPECIALIST
CHARLOTTE BILINGUAL PRESCHOOL
09.2021 - 04.2024
Summer Program Bilingual Teacher
CHARLOTTE BILINGUAL PRESCHOOL
06.2021 - 08.2021
COMMUNITY ORGANIZER
NC LATINO CONGRESS OF ORGANIZATIONS
06.2019 - 09.2021
HABILITATION JOB CONTRACTOR
AYMIRA A SMALL MIRACLE
01.2019 - 06.2021
COMMUNITY ORGANIZER
ENLACE HISPANO 24 DE MARZO INC.
01.2004 - 05.2019
Associate of Science - Early Childhood Education
Central Piedmont Community College
EARLY CHILDHOOD EDUCATION - WITH A SPECIALIZATION WITH A BEGINNERS IN EARLY CHILDHOOD EDUCATION
APPRENTICESHIP CERTIFICATE OF COMPLETION -
NORTH CAROLINA COMMUNITY COLLEGE SYSTEM
LEAD TEACHER QUALIFIED FOR INFANTS AND TODDLERS -
EARLY CHILDHOOD EDUCATION CREDENTIALS -
WAKE TECHNICAL COMMUNITY COLLEGE
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