- Enjoying the art of baking and pastry-making, experimenting with recipes
- Crafting and DIY Projects
- Engaging in food photography and sharing culinary creations on social media
- Strategy Games
- Learning new cooking techniques and expanding my culinary skills
- Exploring various forms of art, such as painting, sowing, and jewelry making, to nurture creativity and personal growth
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Playing Sports
- Astrology
- I participate in a variety of outdoor recreational activities
- Enjoy hobbies that combine physical activity with outdoor exploration
- Gym Workouts
- Music
- Woodworking
- Baking
- Cooking
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Volunteering
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Dancing
- Fashion and Style
- Swimming
- I have a passion for photography and editing photos
- Camping
- Animal Care
- Interior Design
- Creative Writing
- Personal Development and Self-Improvement
- Road Trips
- Homelessness Outreach
- Dance
- Knitting and Crocheting
Sonia Jenkins
Tallahassee
Summary
Detail-oriented professional with a strong background in customer service and team collaboration. Known for maintaining high standards of professionalism and delivering effective solutions. Prepared to make a significant impact through exceptional service, reliable support, knowledge, and overall improvements to company polices, practices and values. Diligent and responsible. Well-organized and dependable with unparalleled dedication to team success, and business operations. Committed and hardworking. Creative problem solver who is dedicated to resolving issues, and answering questions all in a timely manner. Responsible, detailed oriented, proficient and strong organizational skills. Has a history of maintaining a clean, neat and professionally arranged work area. Active listening and communication skills. Adaptive team player. Reliable. Eager to learn and thrives in challenging environment with the proper training.
Overview
18
18
years of professional experience
Work History
Cashier/Errand Runner
G & G Eat In & Take Out
Tallahassee, FL
02.2016 - Current
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Worked flexible schedule and extra shifts to meet business needs.
- Coordinated deliveries and pickups to ensure timely completion of errands.
- Managed scheduling efficiently to optimize route planning and minimize delays.
- Upheld high standards of professionalism while interacting with clients, vendors, and other individuals encountered during daily operations as an Errand Runner.
- Maintained accurate cash register balances throughout shifts.
Debris Monitor
Eisman & Russo
Jacksonville, FL
09.2024 - 12.2024
- Monitored debris removal processes to ensure compliance with safety regulations and project specifications.
- Collaborated with team members to maintain clear communication regarding debris collection schedules.
- Utilized inspection tools to evaluate debris types and quantities accurately for reporting purposes.
- Documented findings in daily reports, contributing to project transparency and accountability.
- Released reporting and recordkeeping to meet environmental regulations.
- Evaluated project progress through consistent monitoring and analysis, enabling timely adjustments and improvements to maintain high-quality results.
- Supported waste management efforts by categorizing materials for recycling or disposal effectively.
Cashier/Baker/Cook's Assistant
Dunkin' Donuts
Tallahassee, FL
03.2016 - 02.2018
- Processed customer transactions efficiently, ensuring accurate cash handling and balancing registers.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance satisfaction.
- Maintained cleanliness and organization of workstations, contributing to a positive dining environment for customers.
- Assisted in training new staff on operational procedures and customer engagement strategies to improve team performance.
- Prepared a variety of baked goods, ensuring adherence to quality and safety standards.
- Operated commercial baking equipment, maintaining cleanliness and functionality.
- Assisted in meal preparation, ensuring adherence to food safety and hygiene standards.
- Collaborated with kitchen staff to streamline food assembly processes, enhancing efficiency.
- Reduced food waste by monitoring inventory levels and informing the cook about any potential shortages or expired products.
Customer Service Cashier/Money Center Associate
Walmart
Tallahassee, FL
03.2014 - 01.2016
- Facilitated efficient checkout processes by accurately processing transactions and handling cash management.
- Assisted customers with inquiries, providing product information and resolving issues effectively.
- Maintained cleanliness and organization of checkout areas, ensuring a welcoming shopping environment.
- Trained new cashiers on store policies, procedures, and customer service best practices.
- Processed customer transactions efficiently using advanced point-of-sale systems.
- Handled wire transfers accurately, ensuring timely completion of both domestic and international transactions.
- Performed various money center services to customers.
Event Hostess/Special Events Bartender/ Waitress
Knight Of Columbus Council 420
Albany, GA
01.2010 - 12.2013
- Coordinated event logistics to ensure smooth operations and guest satisfaction.
- Facilitated communication between vendors and staff to streamline event execution.
- Implemented process improvements that enhanced efficiency in event setup and breakdown activities.
- Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
- Demonstrated adaptability by quickly adjusting plans as needed based on evolving event conditions or last-minute changes from clients.
- Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
- Crafted signature cocktails and beverages to enhance guest experience at special events.
- Managed bar inventory, ensuring timely restocking and minimizing waste during events.
- Set up glassware, liquor, and other necessary supplies for special events.
- Checked ID cards and verified bar guests were of legal age.
- Skillfully handled special requests from guests, demonstrating flexibility and adaptability in fast-paced environments.
- Developed rapport with clients through attentive service and understanding their preferences, leading to repeat business opportunities.
Lead Environmental Services Housekeeper
Phoebe Putney Memorial Hospital
Albany, GA
08.2008 - 12.2013
- Supervised daily cleaning operations to ensure compliance with health and safety standards.
- Trained and mentored staff on proper sanitation techniques and equipment usage.
- Developed efficient cleaning schedules to optimize workflow and resource allocation.
- Implemented quality control measures to maintain high cleanliness standards throughout the facility.
- Collaborated with nursing staff to address specific cleaning needs in patient care areas.
- Enhanced cleanliness and safety standards by implementing effective housekeeping policies and procedures.
- Reduced cross-contamination risks by adhering to strict sanitation guidelines during cleaning processes.
- Led special projects and training sessions for new hires, instilling them with the knowledge and skills needed to excel in their roles.
- Developed highly empathetic relationships with staff, patients and family members
- Focused areas: Labor and delivery/ Emergency room
Education
High School Diploma -
Monroe Comprehensive High School of Mathematics & Pre-Eng.
Albany, GAGED -
Albany Technical College
Albany, GANorth Florida Cosmetology Institute
Tallahassee, FLSales Associate - Sales Associate Course
The Real Estate School, Inc
Tallahassee, FLSkills
- Time management skills
- Team collaboration
- Money handling
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Conflict resolution
- Complex Problem-solving
- POS system operations
- Retail merchandising
- Active listening
- Critical thinking
- Data entry
- Microsoft Excel
- Professional telephone demeanor
- Follow-up skills
- Speed and efficiency
- Exceptional customer service
- Cleanliness and sanitation
- Continuous learning attitude
- Professionalism and ethics
- Decision-making
- Strong multitasking
Interests
Timeline
Debris Monitor
Eisman & Russo
09.2024 - 12.2024
Cashier/Baker/Cook's Assistant
Dunkin' Donuts
03.2016 - 02.2018
Cashier/Errand Runner
G & G Eat In & Take Out
02.2016 - Current
Customer Service Cashier/Money Center Associate
Walmart
03.2014 - 01.2016
Event Hostess/Special Events Bartender/ Waitress
Knight Of Columbus Council 420
01.2010 - 12.2013
Lead Environmental Services Housekeeper
Phoebe Putney Memorial Hospital
08.2008 - 12.2013
High School Diploma -
Monroe Comprehensive High School of Mathematics & Pre-Eng.
GED -
Albany Technical College
North Florida Cosmetology Institute
Sales Associate - Sales Associate Course
The Real Estate School, Inc