Sonia Jones
Waynesville,NC
Summary
Assisted in a fairly new Staffing Company with hiring qualified candidates for long term healthcare facilities as well as maintained the daily needs in the office. The roles included guiding employees through the hiring process as well as seeing them through to scheduling This involved initiating welcome calls to ensure the employee understood the policies and procedures. Maintained contact with facilities to gather their needs to ensure the facility is fully staffed. Assisted with incoming calls and texts while answering questions and ensuring the calls were directed to the correct department. My desire is to use these skills and assets in a more recognized company in the staffing industry.
Overview
24
24
years of professional experience
Work History
Onboarding Specialist Scheduling Coordinator Asst
Worx Staffing Group Inc
Asheville , NC
2021.12 - 2022.07
- Worked with scheduling coordinator to assess needs for Nursing Homes and enter into system.
- Ordered, received, organized, and restocked office supplies as well as snacks for internal employees
- Received and responded to new hires letter, emails, texts and telephone calls.
- Interacted with new hires until all onboarding tasks were complete.
- Designed and made 15 New Hire badges daily along with mailing them out.
- Designed and made Birthday Cards to all employees.
- Made 12 Welcome Calls to new hires to explain scheduling process (i.e. scheduling shifts, shift clock ins, rules and guidelines of employees).
Office Assistant
New Day Service, Inc.
Asheville , NC
2021.06 - 2021.12
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Developed correspondence letters, memos and emails.
- Coordinated, scheduled and arranged business meetings and travel calendars.
- Prepared meeting materials and took clear notes,
- Supported staff on special assignments.
Specimen Management Technician
Mission Hospitals
Asheville , NC
2018.05 - 2021.04
- Logged over 200 samples on average, handling each expertly to prevent contamination.
- Stayed current on changing procedures to offer expert support for histology laboratory activities.
- Conducted tests correctly to obtain accurate results used to support patients' needs and diagnose conditions.
- Sorted specimens according to priority and difficulty of procedures and recorded all processes in pathology log.
- Set up, maintained and verified sterility of lab equipment and tools.
- Entered and transferred specimens to correct department in hospital and laboratory in timely manner.
- Managed and maintained morgue (i.e. documented transfer of body in chain of custody manner)
Field Assistant
North Carolina Farm Bureau Insurance
Waynesville , NC
1997.05 - 2017.10
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.
- Verified client information by analyzing existing evidence on file.
- Generated, posted and attached information to claim files.
- Made contact with insurance carriers to discuss policies
- Processed and recorded new policies and claims.
- Posted payments to accounts and maintained records.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Notified insurance agents and accounting departments of policy cancellations and changes.
Education
Some College (No Degree) - Respiratory Therapy
Southwestern Community College
Sylva, NCSome College (No Degree) - Business
Western Carolina University
Cullowhee, NCSome College (No Degree) - Liberal Arts And General Studies
Anderson College
Anderson, SCSkills
- Skilled at Maintaining Records
- Customer Care
- Workflow Processes
- Clerical Support
- Friendly and Relatable
- Administration and Operations
- Adaptable and Resilient
Timeline
Onboarding Specialist Scheduling Coordinator Asst
Worx Staffing Group Inc
2021.12 - 2022.07
Office Assistant
New Day Service, Inc.
2021.06 - 2021.12
Specimen Management Technician
Mission Hospitals
2018.05 - 2021.04
Field Assistant
North Carolina Farm Bureau Insurance
1997.05 - 2017.10
Some College (No Degree) - Respiratory Therapy
Southwestern Community College
Some College (No Degree) - Business
Western Carolina University
Some College (No Degree) - Liberal Arts And General Studies
Anderson College
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