Sonia Laguna
ROGERS,AR
Summary
Detail-oriented Quality Assurance and Inventory Management Professional enhanced team performance through effective problem-solving and cash handling. Demonstrated strong work ethic, adaptability, and exceptional interpersonal skills while mastering new challenges and working independently.
Overview
10
10
years of professional experience
Work History
FSQA
Tyson Of Rogers
Rogers, AZ
08.2022 - 01.2024
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Tenders
Tyson Of Rogers
ROGERS, AR
05.2022 - 08.2022
- Line production
Flatpack
Tyson Of Rogers
Rogers, AR
06.2018 - 02.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Data collector
- Manifestor
- Line production
- Back operator
- Performed various tasks as needed to support operations.
Cashier
Burger King
Springdale, AR
03.2016 - 08.2017
- Handled cash transactions and maintained balanced cash register throughout shifts.
- Processed customer orders accurately and efficiently at fast-paced food establishment.
- Provided exceptional customer service while addressing inquiries and resolving complaints.
- Assisted in training new cashiers on operational procedures and company standards.
- Maintained cleanliness and organization of the front counter and dining area.
Manager
Little Caesars Pizza
Springdale, AR
01.2014 - 03.2016
- Supervised daily operations and staff performance in a fast-paced environment.
- Managed inventory levels to ensure product availability and reduce waste.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Trained new employees on company policies and customer service protocols.
- Oversaw cash handling procedures and maintained financial accuracy during shifts.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Would do inventory
Education
Springdale High School
Springdale, ARSkills
- Quality assurance
- Data collection
- Inventory management
- Cash handling
- Quick learner
- Strong work ethic
- Bilingual
Timeline
FSQA
Tyson Of Rogers
08.2022 - 01.2024
Tenders
Tyson Of Rogers
05.2022 - 08.2022
Flatpack
Tyson Of Rogers
06.2018 - 02.2022
Cashier
Burger King
03.2016 - 08.2017
Manager
Little Caesars Pizza
01.2014 - 03.2016
Springdale High School