SONIA LOCKE BEAMON
Raleigh,NC
Summary
Professional with strong experience in loan origination, adept at building relationships with clients and navigating complex financial processes. Skilled in financial analysis, risk assessment, and regulatory compliance. Team-focused with proven ability to adapt to changing needs and achieve results. Reliable, collaborative, and results-driven, bringing strong knowledge of mortgage products and lending practices.
Diligent [Desired Position] with solid foundation in loan origination and underwriting. Successfully facilitated numerous loan approvals, ensuring compliance with regulatory standards. Demonstrated effective communication and analytical skills in client interactions and financial assessments.
Overview
16
16
years of professional experience
Work History
Loan Origination Support
North Carolina State Employees Credit Union
07.2022 - Current
- Conducted thorough borrower assessments to determine appropriate loan products based on individual needs and qualifications.
- Collaborated with internal teams to ensure seamless coordination during the entire loan origination process.
- Participated in ongoing training sessions to stay current on industry trends, lending guidelines, and product offerings.
- Worked closely with processors and underwriters to expedite the approval of loans while maintaining high-quality standards.
- Provided exceptional customer service throughout the entire loan process, resulting in repeat business and positive client reviews.
- Leveraged CRM tools to manage leads, track communications, and optimize follow-up strategies for better conversion rates.
- Reduced processing time by proactively addressing potential issues in loan applications, ensuring accurate documentation.
Substitute Teacher
Wake County Public Schools
10.2018 - Current
- Facilitated a positive classroom environment for fostering student participation.
- Implemented classroom management techniques, creating a respectful learning atmosphere.
- Established relationships with students to encourage a supportive educational experience.
- Monitored student progress with regular assessments to promote academic growth.
- Collaborated with teachers to deliver seamless instruction for uninterrupted learning.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
CREDIT CARD FRAUD ANALYST
EMPLOYEE'S CREDIT UNION
01.2017 - 07.2022
- Gathered information from credit, sales, and collection departments regarding suspected fraud cases
- Compiled detailed reports on fraud cases
- Responsible for managing monitoring and coordinating fraud risk management projects for credit and debit card products
- Reviewed analyzed and identified indicators of potential money laundering or fraudulent financing activity from monitoring alerts
- Worked on the behalf of the clients to request the merchandiser to submit proof of identified fraud
- Prepare necessary legal papers for restitution of losses
- Worked within team to establish and implement better ways to heightened security of credit cards
- Successfully resolved customers' complaints about credit card statements
- Collaborated with cross-functional teams to develop comprehensive fraud mitigation plans.
- Streamlined the process of analyzing transaction data, increasing efficiency within the department.
HOSPITALITY MANAGEMENT
DOUBLETREE HILTON
01.2014 - 01.2017
- Collected and recorded vouchers coupons credit card receipts and other forms of payments
- Ran and completed the night audit process utilizing the company's SMS system
- Handled payment transactions and balanced the assigned house bank
- Managed and posted charges to accounts using computer system
- Coordinated with housekeeping and maintenance staff to ensure facility was always presentable
- Prepared and distributed daily transaction report
- Reconcile cashier reports
- Provided efficient friendly and hospitable guest services via the front desk by answering questions resolving issues and performed check-in and check-outs
- Collaborated with colleagues to develop interdisciplinary courses that incorporated elements of hospitality management into various subject areas.
- Mentored junior staff members, providing guidance on best practices in hospitality management.
JR ACCOUNTANT
DOUBLETREE HILTON
01.2009 - 01.2014
- Prepare journal entries & General ledger operations
- Monthly closings and preparation of monthly financial statements
- Reconcile and maintain balance sheet accounts
- Administer Accounts Receivable & Assist accounts payable
- Contributed to preparation and coordination of the audit process
- Record and oversee event deposit logs, billings and code assignments
- Assisted with preparation of monthly financial statements.
- Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
Education
Master of Public Administration -
Strayer University
Morrisville NC 07-2014
Bachelor of Science - Hospitality And Tourism Management
North Carolina Central University
Durham, NC12-2010
High School Diploma -
JH Rose High
Greenville NC06-1995
Skills
- Underwriting guidelines
- Loan structuring
- Goal oriented
- Document review
Accomplishments
- Repeatedly commended by superiors for excellent customer service.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Full Professional
Spanish
Elementary
Timeline
Loan Origination Support
North Carolina State Employees Credit Union
07.2022 - Current
Substitute Teacher
Wake County Public Schools
10.2018 - Current
CREDIT CARD FRAUD ANALYST
EMPLOYEE'S CREDIT UNION
01.2017 - 07.2022
HOSPITALITY MANAGEMENT
DOUBLETREE HILTON
01.2014 - 01.2017
JR ACCOUNTANT
DOUBLETREE HILTON
01.2009 - 01.2014
Master of Public Administration -
Strayer University
Bachelor of Science - Hospitality And Tourism Management
North Carolina Central University
High School Diploma -
JH Rose High
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