SONIA LOPEZ
GIDDINGS,TEXAS
Summary
Dedicated and collaborative Healthcare Administrative Assistant with deep commitment to exceptional patient care and well-being. Brings a resourceful work ethic and empathetic communication skills to effectively interact with patients and healthcare teams, ensuring a supportive and positive clinical environment. Demonstrates thorough knowledge of medical procedures and administrative duties to enhance patient experiences and business performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant Extern
Austin Heart of La Grange
07.2024 - 08.2024
- Developed strong relationships with patients by providing compassionate care during their visit and ensuring confidentiality of patient data under HIPAA regulations.
- Assisted in cleaning and sterilizing exam rooms, stocking supplies, and ensuring equipment was functioning properly for patient visits.
- Obtained medical history, test results and conducted initial exams at each visit to record vital signs, weight and height to update patient profile in EHR System for physician review.
Lending Assistant
First National Bank of Bastrop
09.2022 - 06.2023
- Adhered to established corporate standards regarding compliance with federal regulations governing consumer lending activities.
- Developed strong relationships with customers through effective communication, ensuring a positive customer experience.
- Gathered and reviewed necessary loan documents including loan application, income statements, and other financial records for accuracy prior to submission and maintained complete documentation of all loans processed.
- Coordinated efforts between lenders, underwriters, processors, title companies and other colleagues across departments to resolve customer questions or concerns during the loan application process.
Program Assistant
Cen-Tex Family Services, Inc
06.2021 - 06.2022
- Provided administrative support to program staff, including scheduling meetings and managing calendars to ensure successful completion of program objectives.
- Assisted with maintaining customer engagement via calls, mailings and interoffice correspondence including greeting guests to determine the nature of the visit and direct to specific department or facility location.
- Responded promptly to inquiries regarding programs and services offered by organization.
- Leveraged various types of software to conduct administrative tasks.
Education
Certification - Medical Assistant
The College of Health Care Professions
Austin, Texas10.2024
Associate of Science - Health And Medical Administrative Services
The College of Healthcare Professions
Austin, TX06-2025
Skills
- Vital Signs
- OSHA/HIPAA Compliance
- Electronic Medical Records Management
- 12 Lead EKG
- Medical Office/Lab Procedures
- Documentation Preparation
- Patient preparation
Certification
- Notary Public
- CPR/BLS
LANGUAGES
Spanish
Timeline
Medical Assistant Extern
Austin Heart of La Grange
07.2024 - 08.2024
Lending Assistant
First National Bank of Bastrop
09.2022 - 06.2023
Program Assistant
Cen-Tex Family Services, Inc
06.2021 - 06.2022
Certification - Medical Assistant
The College of Health Care Professions
Associate of Science - Health And Medical Administrative Services
The College of Healthcare Professions
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