Sonia Marrero

• Delivered comprehensive support, ensuring seamless daily operations

• Processed purchase orders, generated invoices, and maintained commission statements via Access, Word, and Excel.

• Configured vendor products in account portals, uploading specification sheets, product descriptions, and images for online access

• Maintained and serviced office equipment such as printers, copiers, and scanners

• Organized annual account files and commission statements to ensure accurate record keeping

• Edited and formatted documents using Microsoft Excel, PowerPoint, Adobe, and Word

• Organized Monthly Sales and Inventory Reports and organized BER Forecasting Reports.

• Managed petty cash and ordered office supplies

• Acted as primary liaison between sales representatives and engineers, addressing customer inquiries and ensuring timely delivery

• Managed scheduling, pricing issues, cancellations, and freight claims to support sales operations

• Provided administrative assistance including calendar management, meeting coordination, and travel arrangements

• Entered and tracked purchase orders using Visual Manufacturing ERP and maintained detailed records in Excel

• Collaborated with IT to implement an online ordering tool and develop sales order forms enhancing operational efficiency

• Coordinated tradeshows and award ceremonies to support marketing and sales initiatives

● Organized travel arrangements, prepared detailed travel itineraries, and handled expense reports

● Implemented (3) day Sales Training in Phoenix, AZ, to introduce “Green” Products and discuss tactics to increase sales

● Tradeshow and Sales Rep Award Ceremony Coordinator (AHR Exposition): Chicago, Dallas, NY, Orlando, and Las Vegas

• Provided executive administrative support to CEO and Program Director, managing scheduling and communication

• Professional Enrichment Program Coordinator

• Coordinated and organized workshops and events, including trade shows and training sessions for continuing education credits

• Served as primary contact for program coordination, overseeing marketing materials and outreach initiatives

• Managed extensive outreach and communication with hospitals, clinics, and parents to facilitate program services

• Prepared expense reports and managed logistics for events and workshops

• Contributing Editor to the newsletter and extensive research on specific topics, i.e., Autism and Bullying

• Successfully executed several workshops, including “Caretopia Celebration” event tailored to (200) participants