Sonia Martin

Experienced and dedicated healthcare professional with a 20-year tenure in the industry. Proven leadership skills demonstrated through successful coaching and mentoring of diverse teams. Effective communication with management and executive staff at various levels. A strategic problem solver with a track record of researching and implementing multiple viable solutions to address immediate, short-term, and long-term challenges. Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.