Sonia Mendoza
Salt Lake City
Summary
Detail-Oriented Cleaning Professional experienced in maintaining high standards of cleanliness and hygiene across diverse environments. Achieved consistent results through reliability, flexibility, and effective team collaboration.
Experienced with customer service billing processes, supervision, and team management. Utilizes expertise in billing systems and customer service to drive operational efficiency. Track record of improving team performance and customer satisfaction through effective leadership.
Overview
6
6
years of professional experience
Work History
Apartment Cleaner
CCS ProClean
San Diego, CA
03.2026 - 07.2026
- Implemented efficient cleaning routines that enhanced overall productivity and guest satisfaction.
- Maintained cleanliness and sanitation standards across multiple apartment units.
- Demonstrated strong attention to detail, ensuring all surfaces were thoroughly cleaned and sanitized according to industry standards.
- Trained new staff on cleaning protocols, equipment usage, and safety procedures.
- Collaborated with property managers to address specific cleaning needs and preferences for individual units or properties.
- Conducted detailed inspections to identify maintenance issues and ensure safety compliance.
Task Associate
Ulta
San Diego, CA
06.2025 - 03.2026
- Streamlined checkout processes, enhancing customer satisfaction and reducing wait times.
- Fulfilled customer orders by accurately picking and securely packing items.
- Managed inventory levels to ensure optimal stock availability and minimize shortages.
- Implemented merchandising strategies to improve product visibility and sales performance.
- Stocked shelves to match planogram images and instructions.
- Stocked designated items on shelves, end caps and displays.
- Maintained cleanliness and organization in work areas to promote safety and efficiency.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Store Associate
CVS Pharmacy
South Jordan, UT
10.2022 - 09.2023
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Extended hours and shifts to ensure timely order fulfillment during peak periods.
- Observed sales floor to assist customers promptly and ensure stock availability.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Unloaded and organized merchandise to enhance aisle accessibility and optimize product displays.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Used handheld scanners to key in data for packages.
Cashier
Old Town Jerky And Rootbeer
San Diego, CA
11.2020 - 06.2022
- Executed sales transactions efficiently, minimizing customer wait times and enhancing service satisfaction.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed customer payments accurately at the checkout. and provided accurate change.
- Used suggestive selling techniques to promote add-on sales.
- Assisted customers in locating products, answered inquiries, and provided tailored product advice to enhance shopping experience.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Managed trash removal and sanitation procedures to uphold store cleanliness and ensure organized aisles and checkout areas. and sanitation procedures to keep aisles and register area organized.
Education
High School Diploma -
Lincoln High School
Lincoln, CA06-2019
Skills
- Sanitization techniques
- Cleaning supply management
- Cleaning equipment care
- Surface preparation
- Store maintenance
- Stocking and Replenishing
- Minor repairs
- Time Management
- Attention to detail
- Problem-solving abilities
- Organizational skills
- Customer service
- Teamwork and collaboration
- Rapid learner
- Basic bookkeeping
Education and Training
other
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Apartment Cleaner
CCS ProClean
03.2026 - 07.2026
Task Associate
Ulta
06.2025 - 03.2026
Store Associate
CVS Pharmacy
10.2022 - 09.2023
Cashier
Old Town Jerky And Rootbeer
11.2020 - 06.2022
High School Diploma -
Lincoln High School