Summary
Overview
Work History
Education
Skills
References
Timeline
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Sonia Morales

Margate,FL

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience

Work History

Branch Manager

HR Metrics
Daytona Beach, FL
02.2010 - 01.2025
  • Established and built customer relationships through targeted outreach and initiatives.
  • Developed strategies to increase customer satisfaction and loyalty.
  • Established strong working relationships with external partners such as vendors and suppliers.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Managed staff scheduling, hiring and training processes.
  • Monitored financial performance of the branch on a monthly basis.
  • Aligned HR policies with federal and local regulations.
  • Handled employee discipline and termination to address policy infractions.
  • Performed background checks on applicants prior to extending offers of employment.
  • Conducted interviews to evaluate applicants' qualifications and skills.
  • Developed employee orientation and training programs for new hires.

Recruiter

Calicor Staffing
Allentown, PA
01.2008 - 02.2010
  • Sourced and screened potential candidates for open positions.
  • Negotiated salaries and other employment terms with successful applicants.
  • Created and maintained positive relationships with hiring managers and HR business partners.
  • Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Tracked and analyzed recruitment metrics to identify areas for improvement.
  • Created reports on key recruitment metrics such as time-to-fill and cost-per-hire.
  • Participated in local job fairs and recruitment events for prospective hiring.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.

Education

High School Diploma -

Liberty High School
Bethlehem, PA
06-1986

Some College (No Degree) - General Studies

Northampton Community College
Bethlehem, PA

Skills

  • Multilingual in Spanish and English
  • Relationship building and management
  • Staffing optimization
  • Excellent communication skills
  • Interviewing and hiring
  • Staff recruitment
  • Client acquisition
  • Customer relationships
  • Branch operations management

References

References available upon request.

Timeline

Branch Manager

HR Metrics
02.2010 - 01.2025

Recruiter

Calicor Staffing
01.2008 - 02.2010

High School Diploma -

Liberty High School

Some College (No Degree) - General Studies

Northampton Community College

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Sonia Morales