Sonia Murphy
New Orleans,LA
Summary
Professional with solid background in sales coordination and client relationship management. Adept at driving team collaboration and achieving results, ensuring reliable support in dynamic environments. Skilled in communication, problem-solving, and multitasking, with focus on meeting organizational goals and adapting to changing needs. Dependable team player with knack for fostering positive client interactions and enhancing sales processes.
Overview
11
11
years of professional experience
Work History
Animal Shelter Volunteer
Companion Animal Alliance
08.2018 - 08.2024
- Establishing relationships with community partners through networking at local events, leading to increased visibility and support for the organization.
- Enhancing community awareness of shelter programs and events through active participation in outreach activities.
Medical Scheduler
Bone & Joint Clinic
03.2024 - 07.2024
- Scheduled appointments and addressed inquiries for 18 physicians in orthopedic medical facility via phone calls and messages.
- Answered 80+ telephone calls a day and verified insurance
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
- Resolved conflicts in scheduling or resource allocation quickly and professionally, minimizing disruptions to daily operations.
Sales Associate
Precision Firearms & Indoor Range
09.2023 - 03.2024
- Creating a documentation system microsoft and adobe to streamline customer product maintenance
- Assisting in marketing campaigns through social media platforms
- Establishing rapport with diverse clients and teaching in a safe, non-bias environment
- Listening to customer needs to identify and recommend optimal products and services
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Baton Rouge Krav Maga & Kickboxing Fitness
09.2022 - 08.2023
- Using CRM software to track leads & build customer relationships
- Writing engaging and successful advertisements
- Creating social media and digital marketing
- Developing marketing campaigns to gain public interest
- Creating a safe and welcoming environment for all to learn.
- Utilizing Canva, Microsoft, Adobe to create flyers, promotional information, brochures, informational flyers.
- Updating spreadsheets with statistical, financial and non-financial information.
- Managing website content updates, keeping information fresh and relevant for users.
- Managing different potential leads and made inbound calls to discuss programs.
Veterinary Acupuncture Technician
Jefferson Animal Hospital
06.2022 - 12.2022
- Educated patients on the benefits of acupuncture
- Increased clinic efficiency by maintaining accurate records, tracking progress, and monitoring treatment outcomes for each patient.
- Supported clinic operations by managing appointment scheduling, inventory management, and equipment maintenance tasks as needed.
Hostess
Solou
12.2021 - 09.2022
- Managing reservations for a high guest volume restaurant
- Managing the influx of walk in customers according to the availability of seating & reservations
- Working with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answering phone calls to take orders, give information and document reservations.
Veterinary Technician
Acadian Oaks Pet Clinic
08.2018 - 09.2019
- Educating and communicating pet owners on preventative care, significantly reducing incidence of common diseases.
- Utilizing different databases to record medical records, schedule different patients,and onboarding new clients
Volunteer
Boy Scouts of America
06.2014 - 08.2018
- Planning, budgeting, and carrying out feeding 50+ people at the homeless shelter
- Supporting efficient operations at homeless shelter, preparing meals and organizing supplies.
- Enhancing community engagement by organizing and leading local clean-up events.
- Creating brochures and pamphlets to gain more interest in Venturing scouts and to volunteer with the organization.
Volunteer/Intern
Audubon Nature Institute
08.2013 - 08.2018
- Conducting informative guest engagement to enhance visitor experience
- Creating initiatives to increase awareness of conservation and sustainability methods
- Supervising volunteers in public speaking, guest engagement and history of native Louisiana species
- Facilitating memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds,
- Working collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
Education
Bachelor of Science - Agriculture Education
Louisiana State University
Baton Rouge, LASkills
- Sales & lead generatiob
- Strategic planning
- Team collaboration
- Goal oriented
- Marketing Campaign development
- Public engagement
- CRM proficiency
- Promotional materials development
- Reservation management
- Knowledge of New Orleans & Gulf South history and culture
- Diversity training
- Effective time management
- Responsive to new challenges
- Microsoft word proficiency
- Adobe software
- Canva proficiency for marketing materials
Timeline
Medical Scheduler
Bone & Joint Clinic
03.2024 - 07.2024
Sales Associate
Precision Firearms & Indoor Range
09.2023 - 03.2024
Sales Associate
Baton Rouge Krav Maga & Kickboxing Fitness
09.2022 - 08.2023
Veterinary Acupuncture Technician
Jefferson Animal Hospital
06.2022 - 12.2022
Hostess
Solou
12.2021 - 09.2022
Animal Shelter Volunteer
Companion Animal Alliance
08.2018 - 08.2024
Veterinary Technician
Acadian Oaks Pet Clinic
08.2018 - 09.2019
Volunteer
Boy Scouts of America
06.2014 - 08.2018
Volunteer/Intern
Audubon Nature Institute
08.2013 - 08.2018
Bachelor of Science - Agriculture Education
Louisiana State University
Similar Profiles
Annabelle SlusherAnnabelle Slusher
Volunteer at Companion Animal AllianceVolunteer at Companion Animal Alliance
Xavier OrellanaXavier Orellana
Volunteer at Companion Animal AllianceVolunteer at Companion Animal Alliance
Shana ThomasShana Thomas
Client Care Specialist at Companion Animal AllianceClient Care Specialist at Companion Animal Alliance
Glynis SmithGlynis Smith
Behavior Interventionist at Crescent City SchoolsBehavior Interventionist at Crescent City Schools
Jordan TornabeneJordan Tornabene
Major Market Sales Executive at DayforceMajor Market Sales Executive at Dayforce