Sonia Pennington
Hattiesburg,MS
Summary
Driven Paralegal with 13 years of experience. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in family law. Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Paralegal Assistant
Flowers Law Firm
08.2011 - Current
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
- Developed polished motions and briefs to support litigation processes and court proceedings.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Reviewed Deed of Trust, Title Commitment, and bankruptcy documents.
- Attended court hearings and depositions to take notes and document proceedings.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Collaborated effectively with legal team members, fostering a positive work environment and increased efficiency.
- Assisted attorney with reviewing and organizing witness reports.
- Strengthened attorney-client relationships through timely follow-ups on inquiries and concerns.
- Contacted clients to schedule appointments and discuss progress of cases.
- Monitored the progress of cases throughout their lifecycle, keeping clients informed about updates or changes as needed.
Store Manager
Motherhood Maternity
01.2009 - 08.2011
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Developed and implemented successful staff incentive programs to motivate employees.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed inventory control, cash control, and store opening and closing procedures.
- Reported issues to higher management with great detail.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Owner
SJP Home Designs
09.2000 - 11.2009
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Introduced new methods, practices, and systems to reduce turnaround time.
Collections Account Manager
MS Financial
03.1996 - 04.2000
- Maintained accurate records of customer accounts, payments and payment plans.
- Collaborated with sales and customer service teams to identify potential issues early on, preventing further escalation of delinquent accounts.
- Created daily and weekly cash reports for accounting management.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Responded to customer inquiries and provided detailed account information.
- Conducted credit reviews for current clients to determine appropriate risk levels and adjust credit limits as necessary.
- Conducted investigations of customer accounts and payment histories.
- Developed and documented collection procedures and policies to comply with government regulations.
- Reviewed collection reports regularly with management to provide updates on progress and potential areas for improvement.
Education
Associate of Arts -
New York Institute of Art And Design
New York, NYHigh School Diploma -
J.N.A. Academy
Columbia1991
Skills
Case Summaries
Project Management
Filing System Organization
Employee Training
Document Scanning
Legal Terminology
Administrative Support
Billing Statements
Fast Learner
Discovery Management
Litigation Support
Transcription
Timeline
Paralegal Assistant
Flowers Law Firm
08.2011 - Current
Store Manager
Motherhood Maternity
01.2009 - 08.2011
Owner
SJP Home Designs
09.2000 - 11.2009
Collections Account Manager
MS Financial
03.1996 - 04.2000
Associate of Arts -
New York Institute of Art And Design
High School Diploma -
J.N.A. Academy
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