Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant

Sonia Ramirez

McAllen,TX

Summary

Adept at fostering professional relationships and optimizing office efficiency, my tenure at Ren Logistics showcased my proficiency in Microsoft Excel and exceptional customer service. By negotiating vendor contracts, I significantly reduced costs, while my keen organizational skills ensured smooth executive schedules and enhanced office morale through strategic event planning.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Ren Logistics
01.2018 - 10.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.

Education

Bachelor Of Engineering - Industrial Engineering

Instituto Tecnológico De Monterrey
Monterrey Nuevo León
12.2005

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Time management
  • Microsoft Excel
  • Filing
  • Customer relations
  • Clerical support
  • Critical thinking
  • Strong problem solver
  • Scheduling
  • Office management
  • Professional communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Timeline

Administrative Assistant

Ren Logistics
01.2018 - 10.2024

Bachelor Of Engineering - Industrial Engineering

Instituto Tecnológico De Monterrey
Sonia Ramirez