SONIA RIDNER
Ludlow,United States
Summary
Experienced and creative professional with a versatile background in banking, cosmetology, and furniture design. Demonstrates exceptional leadership abilities, problem-solving skills, and a strong commitment to customer service. Meticulous attention to detail ensures client satisfaction and drives business growth. Thrives on finding innovative solutions and effectively communicating ideas to achieve success.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Bank Teller
Home Savings and Loan Bank
10.2019 - Current
- Provide exceptional customer service and satisfaction by following procedures and being detail oriented
- Supported establishment and closure of checking and savings accounts, IRAs, CDs, mortgage loans.
- Performed key tasks including telephonic customer interactions and bank closure procedures.
- Handling incoming and outgoing mail
- Manage daily vault operations, ATM maintenance, and account transactions, ensuring accuracy and compliance with banking procedures
- Collaborated with customers to allocate funds using CT teller software.
- Conducted daily audits on new, existing, and altered account details.
- Managed reconciliation workflows to verify completeness and reliability of customer account information.
- Optimized account opening workflows for checking, savings, IRAs, and CDs to boost operational efficiency.
- Performed regular cleaning of workstation and maintained overall lobby cleanliness.
Furniture Rehab Designer
Not Too Shabby
- Current
- Company Overview: Owner
- Market finished products through social media and word-of-mouth to increase sales
- Track expenses and profits to ensure financial health and business growth
- Collaborate with clients to bring their vision to life and meet custom design needs
- Transform discarded furniture into bespoke pieces, blending creativity with sustainability to reduce landfill waste and meet unique customer visions
- Drive business growth through strategic social media marketing and word-of-mouth referrals, showcasing refurbished pieces to attract potential buyers
- Capture high-quality photographs of finished furniture, creating compelling visual narratives that inspire customers and boost sales potential
- Engage with clients to understand their needs, translating visions into tangible, customized furniture pieces that exceed expectations
- Owner
Cosmetologist
Hair Millennium Salon
02.2000 - 10.2019
- Company Overview: Owner
- Provide exceptional client service, ensuring satisfaction and repeat business
- Maintain high cosmetology standards, enhancing client experience
- Up sell services and products, boosting salon revenue and client satisfaction
- Advise clients on beauty trends, improving their overall look
- Handle cash, maintain records, and control inventory efficiently
- Interview and hire potential hair stylists, building a strong team
- Advertise services and manage social media, expanding client base
- Lead salon operations, ensuring high industry standards and client satisfaction
- Implement cutting-edge beauty trends, attracting and retaining clientele
- Maintain meticulous financial records and inventory control, ensuring compliance
- Owner
ShutterBooth Representative
ShutterBooth
11.2010 - 12.2011
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions
- Prepared photo booths with necessary setups to ensure readiness for weddings and event applications.
- Created a photo scrapbook for instant client delivery post-event.
Cashier/ Food Prep/ Drive Thu
Hardees Resturant
05.1992 - 06.1994
- Welcomed customers entering store and addressed their needs promptly.
- Provided a warm welcome to customers and assessed their preferences for their food order
- Adapted to varying schedules and shifts to support organizational demands.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Arrived early to prepare and prep restaurant for daily sales
- Worked efficiently with colleagues to enhance team performance.
- Delivered consistent sanitation of facilities, ensuring cleanliness across all spaces.
Education
Diploma - Cosmetology
Northern KY Technical College (Gateway Community & Technical)
Park Hills, KY01.1996
High School Diploma -
Ludlow High School
Ludlow, Ky06.1994
Skills
- CT Teller Software
- Attention to Detail
- Customer Service
- Leadership
- Problem-Solving
- Communication
- Multitasking
- Data entry
Custom Section - Foster Parent
I am a current foster parent to a 6 year old little girl. I have had her for 20 months. I love helping children and mentoring them, providing them with stability, encouragement and a nurturing environment, I love spending time with my family and playing with our pets.
Certification
Cosmetology degree
State of Kentucky certified foster parent
Timeline
Bank Teller
Home Savings and Loan Bank
10.2019 - Current
ShutterBooth Representative
ShutterBooth
11.2010 - 12.2011
Cosmetologist
Hair Millennium Salon
02.2000 - 10.2019
Cashier/ Food Prep/ Drive Thu
Hardees Resturant
05.1992 - 06.1994
Diploma - Cosmetology
Northern KY Technical College (Gateway Community & Technical)
Furniture Rehab Designer
Not Too Shabby
- Current
High School Diploma -
Ludlow High School
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