Sonia Rivera
Lawrenceville,GA
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
18
18
years of professional experience
Work History
Machine Operator/ Supervisor
Advanced Circuitry International
Duluth, GA
06.2019 - 03.2023
- Maintained a clean, organized workspace for efficient operation of all printing tasks.
- Performed preventative maintenance on printers, ensuring optimal performance and reduced repair costs.
- Trained new employees in proper use of equipment, safety procedures, and company policies.
- Improved customer satisfaction by delivering high-quality prints within tight deadlines.
- Increased production efficiency by streamlining workflows and reducing downtime.
- Enhanced print quality by maintaining and calibrating printing equipment regularly.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Food Service Worker/ Cashier
Big Apple Cafe
Duluth, GA
05.2006 - 03.2018
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Developed and maintained positive relationships with customers to enhance service.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Assisted in inventory management, ordering supplies, and minimizing food spoilage.
Customer Service Cashier
Nam Dae Mun Farmers Market
Duluth, GA
01.2005 - 05.2006
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Education
GED -
Forest Park High School
Forest Park, GASkills
- Machine Operation
- Employee Training
- Workflow Optimization
- Strong Work Ethic
- Good Communication
- Teamwork and Collaboration
- Attention to Detail
- Workplace Safety
- Manufacturing Experience
- Machine Maintenance
- Quality Control
- Flexible Schedule
- Friendly, Positive Attitude
- Multitasking Abilities
Accomplishments
- Supervised team of 7 staff members.
Languages
Spanish/ English
Native or Bilingual
Timeline
Machine Operator/ Supervisor
Advanced Circuitry International
06.2019 - 03.2023
Food Service Worker/ Cashier
Big Apple Cafe
05.2006 - 03.2018
Customer Service Cashier
Nam Dae Mun Farmers Market
01.2005 - 05.2006
GED -
Forest Park High School