Certified Medical Assistant with background working in fast-paced healthcare environments. Demonstrated strengths include clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, electronic health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency.
Overview
15
15
years of professional experience
Work History
Certified Medical Assistant
Advocate Aurora Health Care
Chicago, IL
06.2010 - Current
Assist physicians and other clinicians with important clinical duties including but not limited to taking medical histories and assisting in physical examinations
Act as a liaison between patients, physicians and other clinicians.
Measure patient’s vital signs
Prepare and administer vaccines/medications
Document patient information into the electronic health record
Room patients, take vital signs and input into EMR system.
Assisted office procedures, including IUD insertions/removals, Nexplanon removals and insertions, colposcopies, and Hysteroscopy.
Returning messages, reviewing test results over the phone
Cleaning, preparing, and stocking exam, treatment, and medication rooms for daily activity
Support and uphold established policies, procedures, objectives, quality improvement, safety, environmental and infection control, and coded and requirements of accreditation and regulatory agencies (HIPAA/OSHA)
Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
Scheduled appointments for patients via phone and in person.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Educated patients about medications, procedures and physician's instructions.
Incorporated outside records into charts and EHR.
Prepared treatment rooms for patient examinations.
Performed daily cleaning and sterilization of medical instruments according to established protocols.
Monitored expired sterilization dates and rotated stock to minimize processing.
Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
Operated autoclave machine to cleanse surgical tools using high-pressure steam sterilizers.
Maintained accurate medical records of patients' treatments and progress throughout their pregnancies.
Provided emotional support to pregnant women who may be experiencing anxiety or depression due to their condition.
Explained procedures and test results of prescribed treatments to patients.
Educated patients about the stages of pregnancy, delivery options, and postpartum care instructions.
Ordered laboratory tests and interpreted results in order to diagnose conditions or diseases related to pregnancy.
Assessed patient health history, current condition, and risk factors.
Educated patients on contraception options and family planning.
Ordered diagnostic tests such as laboratory studies, radiographs, EKGs, stress tests, ultrasound scans and other imaging studies.
Education
NCMA - MEDICAL ASSISTANT
Everest College
Skokie, IL
07-2009
High School Diploma -
CAROL SCHURZ
Chicago, IL
06-1999
Skills
Treatment setup
Inventory and supply management
Clinical applications
HIPAA protocols
Medical Terminology
Medical records oversight
Sample collection procedures
Electronic Health Records
HIPAA Compliance
Insurance confirmation
Medical Records Management
Specimens collection and processing
Patient Assessments
Inventory Management
Vital Sign Monitoring
Healthcare procedures
Payment Collection
Medical Billing
Patient documentation
Patient Scheduling
Sterilization procedures
Processing instruments
Decontaminating surgical instruments
Quality assurance
High-level disinfection
Instrument sterilization
Timeline
Certified Medical Assistant
Advocate Aurora Health Care
06.2010 - Current
NCMA - MEDICAL ASSISTANT
Everest College
High School Diploma -
CAROL SCHURZ
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