Sonia Robinson

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

I would clean 5 rooms per hour with the hotel with 55 rooms. I do laundry dusting clean the bathrooms take out the trash vacuum etc.

• Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
• Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
• Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
• Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.

• Worked with chef to prepare daily food specials and other supplies.
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
• Portioned meals according to recipe specifications, limiting kitchen waste.
• Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
• Placed orders to restock items before supplies ran out.