Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonia Rodriguez

Land O' Lakes

Summary

Experienced management professional with a proven track record of overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering a collaborative environment and achieving operational goals. Recognized for reliability and adaptability in the face of changing demands, with a strong emphasis on leadership and effective communication.

Overview

3
3
years of professional experience

Work History

Shift Manager

CVS Pharmacy
10.2022 - 12.2024
  • Controlled opening and closing the store ensuring all procedures were met with high standards
  • Oversaw all inventory for new merchandise while providing leadership to associates for efficiency
  • Provided excellent customer service to ensure equality and high customer satisfaction
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Supported sales goals by strategically placing promotional materials and optimizing shelf space usage according to planogram guidelines.

Lead Sales Key Carrier

Dollar General
08.2021 - 08.2022
  • Closed the store with ensuring correct deposits were documented
  • Managed all stock and oversaw inventory while maintaining a professional workplace in a fast paced environment
  • Increased customer satisfaction by addressing and resolving issues promptly, leading to a better shopping experience.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.

Education

High School Diploma -

Land O Lakes High School
Land O Lakes, FL
05.2020

Skills

  • Effective Verbal and Written Communication
  • Deductive reasoning
  • Multi-tasking
  • Prioritization Skills
  • Managed Merchandise Coordination
  • Detail-Oriented Approach
  • Effective Customer Relations
  • Cash handling
  • Employee training
  • Operational Protocols
  • Inventory Management
  • Team Leadership

Timeline

Shift Manager

CVS Pharmacy
10.2022 - 12.2024

Lead Sales Key Carrier

Dollar General
08.2021 - 08.2022

High School Diploma -

Land O Lakes High School

Similar Profiles

CREATE PROFILE
Sonia Rodriguez