Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Sonia Roldan

Arcadia,CA

Summary

Results-driven production professional with focus on meeting high standards and delivering measurable outcomes. Known for effective team collaboration and adaptability in dynamic settings. Expertise in process optimization and quality control, ensuring reliable, high-quality production.

Overview

9
9
years of professional experience

Work History

Production Supervisor

BRP Pharmaceuticals
03.2024 - Current
  • Resolved issues quickly to maintain productivity goals.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Managed team of 16 production associates, overseeing productive production processes and meeting all deadlines.
  • Evaluated existing production processes and identified areas for improvement.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
  • Managed daily production schedules to meet challenging deadlines, adjusting workflows as necessary.
  • Developed training programs for new hires, ensuring quick adaptation to production process.

Production Lead

Ihealth Lab
01.2023 - 02.2024
  • Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
  • Managed a team of production workers, ensuring timely completion of tasks and adherence to safety protocols.
  • Trained workers in proper operation and maintenance of production line equipment.
  • Inspected products and machines to maintain quality and efficiency.
  • Assembled products according to changing daily work orders and specific customer needs.

Quality Control Inspector

Los Angeles Regional Food Bank
03.2023 - 10.2023
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Followed standard operating procedures for inspections and tests.

Customer Representative

Lyft Driver Hub
10.2021 - 01.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
  • Assisted customers in navigating company website features, leading to increased online sales conversions.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Processed rental agreements and processed returns.

Internal Organizer

SEIU Local 1000
01.2016 - 10.2021
  • Facilitated open lines of communication between employees at all levels, fostering a collaborative work environment conducive to problem-solving and innovation.
  • Promoted diversity and inclusion within the organization through various initiatives, including workshops and training programs.
  • Created an internal mentorship program to support professional growth and knowledge sharing among colleagues.
  • Improved employee engagement by developing and implementing internal communication strategies.
  • Established and maintained a comprehensive knowledge of industry trends, best practices, and relevant legislation to inform organizational strategies and policies.
  • Managed sensitive information discreetly while maintaining strict confidentiality protocols.
  • Led group discussions and activities to meet different community needs.
  • Coordinated and managed volunteer activities for community service projects.
  • Organized regular feedback sessions between employees and management to improve transparency and trust within the company.

Education

Bachelor of Arts - Spanish Language And Literature

California State University, Northridge
Northridge, CA
06.2014

Skills

  • Organizational Skills
  • Team Leadership
  • Production Management
  • Training and mentoring

Accomplishments

  • Effectively implemented a daily production schedule which immediately improved production numbers.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.


Languages

Spanish
Native or Bilingual

Timeline

Production Supervisor

BRP Pharmaceuticals
03.2024 - Current

Quality Control Inspector

Los Angeles Regional Food Bank
03.2023 - 10.2023

Production Lead

Ihealth Lab
01.2023 - 02.2024

Customer Representative

Lyft Driver Hub
10.2021 - 01.2023

Internal Organizer

SEIU Local 1000
01.2016 - 10.2021

Bachelor of Arts - Spanish Language And Literature

California State University, Northridge

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Sonia Roldan