Sonia Rufo
Loma Linda,CA
Summary
Proactive Food Service Worker, Caregiver, and Librarian with extensive experience in maintaining high safety and sanitation standards, delivering exceptional customer service, and efficiently managing library resources. Skilled in food preparation, handling transactions, and providing compassionate care. Bringing strong interpersonal skills and a commitment to enhancing customer and client experiences.
Overview
45
45
years of professional experience
Work History
Food Service Worker
Loma Linda University Children's Hospital
10.2000 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Developed and maintained positive relationships with customers to enhance service.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Caregiver
CARE Conservatorship
10.1997 - 10.2000
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Librarian
University of The East
02.1980 - 02.1994
- Catalogued and organized books, materials and other documents for proper library management.
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
- Researched and acquired new library materials to maintain updated library collection.
- Trained and supervised library staff, volunteers and other personnel.
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
- Located requested books on shelves and in library database and fetched items for patrons.
- Maintained library databases to support accuracy and availability in circulation systems.
- Delivered personalized reader''s advisory services based on individual preferences, fostering a love of reading among patrons.
Education
Bachelor of Science - Education
University of The East Philippines
Manila, PHSkills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Communication Skills
- Positive Attitude and Energy
- Team Oriented
- Fast-Paced Environment
- Working with Diverse People
- Cash Register Operation
- Food Preparation
- Food and Safety Standards
- Interpersonal Skills
- Basic Mathematics
- Sanitation Standards Compliance
- ServSafe
- Money Handling
- Food Handlers Card
Timeline
Food Service Worker
Loma Linda University Children's Hospital
10.2000 - Current
Caregiver
CARE Conservatorship
10.1997 - 10.2000
Librarian
University of The East
02.1980 - 02.1994
Bachelor of Science - Education
University of The East Philippines