Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonia Silva

WA

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution.

Overview

4
4
years of professional experience

Work History

Front Desk Receptionist

Stilly Valley Center
03.2024 - Current
  • Verified guest payment and contact information
  • Greeted visitors and provided general information about organization
  • Scheduled appointments and maintained updated calendar for conference room bookings
  • Answered incoming calls, directed them to appropriate personnel, and took messages
  • Updated spreadsheets with trackable metrics and created reports
  • Delivered skilled administrative support for diverse daily staff needs and special projects
  • Input new transactions and reconciled accounts to keep business finances current
  • Greeted people upon arrival and provided directions to specific destinations.

Administrative Assistant

Everett Recovery Cafe
05.2022 - 01.2024
  • Entered data accurately into spreadsheets and databases for record-keeping purposes
  • Conducted research on various topics as requested by management
  • Collaborated with team members on projects to meet deadlines efficiently
  • Supported human resources department by updating employee files as needed
  • Arranged travel accommodations for employees attending conferences or business trips
  • Assisted in preparation of monthly financial reports for executive review
  • Trained new administrative staff members in company procedures and best practices
  • Compiled records, materials and forms needed to handle different requests
  • Delivered range of basic and advanced clerical support for daily and special project needs.

Administrative Assistant

SSNW Group
03.2021 - 02.2022
  • Collaborated with team members on projects to meet deadlines efficiently
  • Entered data accurately into spreadsheets and databases for record-keeping purposes
  • Processed invoices and expense reports according to company policies
  • Maintained accurate, updated accounts with new transactions and reconciliations.

Education

GED -

Everett Community College
Everett, WA
04.2006

Skills

  • Office Administration
  • File Organization
  • Clerical Support
  • Cash Handling
  • Customer Service
  • Administrative Support
  • Front Office Management
  • Sensitive information handling

Timeline

Front Desk Receptionist

Stilly Valley Center
03.2024 - Current

Administrative Assistant

Everett Recovery Cafe
05.2022 - 01.2024

Administrative Assistant

SSNW Group
03.2021 - 02.2022

GED -

Everett Community College

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Sonia Silva