Sonia Soledad Angulo
Hawthorne,CA
Summary
Dependable Key Holder with relevant experience in retail and customer service. Strengths include efficient inventory management, cash handling, and staff supervision. Successfully enhanced store operations by implementing effective sales strategies and delivering high-quality customer service. Demonstrated skills in problem-solving, leadership, and team collaboration. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2026
2026
years of professional experience
Work History
Key Holder
#951 Office Depot
Culver City, California
2023 - Current
- Monitored sales floor activities to ensure adherence to store policies and procedures.
- Assisted in maintaining store presentation standards through effective visual merchandising.
- Collaborated with management to implement promotional strategies that boosted foot traffic.
- Provided training and mentorship to new team members, enhancing skills and performance.
- Supported loss prevention by identifying and reporting suspicious behavior promptly.
- Processed returns and exchanges efficiently, improving customer satisfaction levels.
- Trained staff on cash register operations and customer interaction techniques.
- Delivered exceptional customer service, including cashiering, merchandising, and restocking shelves.
Sales Associate/Copy and Print Associate
#951 Office Depot
Culver City, USA
10.2021 - 2023
- Enhanced inventory management by restocking shelves and organizing merchandise for optimal display.
- Boosted customer engagement through strategic promotional activities driving increased sales.
- Ensured accurate processing of sales transactions to maximize customer satisfaction.
- Kept sales floor clean and organized, contributing to a welcoming shopping atmosphere.
- Built strong relationships with repeat customers, promoting loyalty and trust.
- Instructed new staff on effective sales strategies and in-depth product knowledge.
- Assisted customers with product location, inquiries, and tailored recommendations.
- Operated diverse printing equipment to produce quality print jobs efficiently.
Education
Inglewood Adult School
Inglewood, CA11.2025
Skills
- Problem solving
- Bilingual communication
- Attention to detail
- Adaptability
- Organizational skills
- Team collaboration
- Leadership
- Quick learning
- Customer service
- Inventory management
- Employee training
- Cash handling
- Customer service management
- Store operations oversight
- Sales coaching
- Sales proficiency
- Front end operations
Qualifying Strengths
- Multitasker
- Willing to learn new things
- Able to maintain composure in hard times
- Able to work as a team
- Prepared
- Able to speak Spanish
Languages
Spanish
Limited
Timeline
Sales Associate/Copy and Print Associate
#951 Office Depot
10.2021 - 2023
Key Holder
#951 Office Depot
2023 - Current
Inglewood Adult School