Administrative support to management. A strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Hi, I’m
Sonia Soler-Delgado
Riverview,FL
Summary
Overview
26
years of professional experience
Work History
Caresoft Leasing Co.Valley Stream, NY
Administrative Assistant/Customer Care Service Representative
09.2019 - 09.2023
Job overview
- Input patient scripts into database.
- Call patients to schedule deliveries.
- Program therapy devices for patients.
- Monitor equipment to check for proper operation.
- Maintain and organize inventory of therapy bracing and garments.
- Create travel logs for scheduled deliveries.
- Handled patient inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records
- Creating reports for management team as needed.
- Assist management with technicians timesheets & hours worked.
- Participated in team meetings and training sessions to stay informed about product updates and changes
- Managed over 50 customer calls per day.
Princeton Information LTDNew York, NY
Account Billing Specialist
11.1997 - 08.2012
Job overview
- Maintained database and ensured delivery of invoices in a timely accurate manner.
- Process billing for all fixed price projects, and over 300 project based T&M billings on a semi-monthly basis.
- Process expenses for consultants on client sites.
- Responsible for entry of new hires, billing rate changes, SOW changes & terminations.
- Maintained & tracked purchase orders, worked with procurement to replenish purchase orders funding.
- Maintained all manuals, rebills & pre-bills in Excel spreadsheet.
- Created reports for all company branches for missing timesheets.
- Analyze approved timesheets for errors and resolving discrepancies with clients.
- Managing accounts for inconsistencies on a daily basis.
- Collect all information needed to calculate bills(order amounts, discount rates etc.)
- Check entered data in data base to insure accuracy of final bill.
- Issue client invoices and bills through various channels (mail, e-mail etc.)
- Process client account statements when requested.
- Assisted in quarterly and year end audits and responded to auditors inquiries .
- Assisted collection dept on overdue accounts and helped to expedite payments.
Education
Borough of Manhattan Community College of The City University of New YorkNew York, NY
Associate of Applied Science from Business Management
06.1990
University Overview
Skills
- Discrepancy Resolution
- Billing and Invoicing
- Customer Contact
- Organized & Detail oriented
Languages
Spanish
English
Timeline
Administrative Assistant/Customer Care Service Representative
Caresoft Leasing Co.
09.2019 - 09.2023
Account Billing Specialist
Princeton Information LTD
11.1997 - 08.2012
Borough of Manhattan Community College of The City University of New York
Associate of Applied Science from Business Management
Similar Profiles
Saravanan JanakiramanSaravanan Janakiraman
Cost Engineer at Caresoft Global PrivateCost Engineer at Caresoft Global Private
Jaikumar SakthiJaikumar Sakthi
Senior Project Engineer at Caresoft Global Technologies Inc.Senior Project Engineer at Caresoft Global Technologies Inc.
Rajkumar ChinnusamyRajkumar Chinnusamy
VAVE Engineer at Caresoft GlobalVAVE Engineer at Caresoft Global
Latoya ClarkLatoya Clark
Dual Medicare/Marketplace Agent at MaximusDual Medicare/Marketplace Agent at Maximus
Magda GentillonMagda Gentillon
Patient Safety Sitter at Brandon Regional HospitalPatient Safety Sitter at Brandon Regional Hospital