Sonia Townes
Glenolden,PA
Summary
Safety-focused Class B Commercial Driver with an impeccable record and strong local street knowledge. Delivered exceptional passenger assistance and thorough vehicle inspections through effective communication and adherence to emergency procedures. Enhanced operational efficiency and traveler satisfaction by specializing in route planning and safety compliance.
Overview
13
13
years of professional experience
Work History
Motor Coach Operator
Peter Pan Bus Lines
Philadelphia, Pennsylvania
07.2025 - Current
- Operated motor coaches along scheduled routes ensuring passenger safety and comfort.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Executed emergency protocols to ensure passenger safety and maintained calm during high-stress situations.
- Facilitated passenger boarding, luggage handling, and addressed inquiries to enhance travel experience.
- Coordinated with dispatchers on arrival times and delays to ensure timely communication and service reliability.
- Welcomed passengers aboard with a friendly greeting. upon entering the bus and welcomed them aboard.
Professional Bus Operator
SEPTA
Conshohocken, PA
05.2015 - 11.2024
- Operated bus professionally while engaging with passengers to ensure enjoyable experiences.
- Drove established routes, leveraging knowledge of streets and stops to enhance passenger satisfaction.
- Transported passengers on predetermined routes while obeying traffic regulations.
- Followed schedules and routes to maintain timely arrivals and departures.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Helped elderly and disabled passengers board and exit the bus.
- Provided accurate route, schedule, and fare information to assist passengers in planning their journeys.
- Maintained a clean and organized bus interior at all times to create a pleasant environment for passengers.
- Conducted regular radio checks with dispatchers to report route progress or report any delays encountered along the way.
School Bus Driver
First Student Transportation
Darby, PA
10.2013 - 05.2015
- Followed school transportation procedures to ensure compliance and safety standards.
- Transported students and teachers on school activity trips while exercising responsible leadership.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Maintained order and discipline on the bus to prevent accidents or injuries.
- Maintained order and discipline on bus, promoting a safe environment for students during transit.
- Inspected vehicle components regularly to confirm safe operation and readiness for transport.
Education
Academy Park High School
Sharon Hill, PASkills
- Safety-focused
- Clean driving record
- Safety track record
- Vehicle inspection
- Basic vehicle maintenance
- Emergency procedures
- Accident prevention
- Passenger assistance
- Local street knowledge
- Driver coordination
- Planning skills
- Time management
- Conflict resolution
- Organizational skills
- Customer service
- Collaboration techniques
- Clear communication
License
Licensed CDL B Driver/ Airbrakes
Passenger Endorsement
Timeline
Motor Coach Operator
Peter Pan Bus Lines
07.2025 - Current
Professional Bus Operator
SEPTA
05.2015 - 11.2024
School Bus Driver
First Student Transportation
10.2013 - 05.2015
Academy Park High School