Sonia Vargas
Corona,CA
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Camp Opie Dog Daycare
Rancho Santa Margarita, CA
06.2021 - 04.2024
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Coordinated with other departments to ensure smooth flow of operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Communicated regularly with customers to gain insights into their needs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Lakeside High School
Lake Elsinore, CA06-2016
Skills
- Task Delegation
- Operations Management
- Compliance understanding
- Staff Development
- Team motivation
- Money Handling
- Customer Relations
- Staff Supervision
- Workload Management
Timeline
Assistant Manager
Camp Opie Dog Daycare
06.2021 - 04.2024
High School Diploma -
Lakeside High School
Similar Profiles
Brianna JordanBrianna Jordan
Manager at Dog Dayzee Dog daycare and boardingManager at Dog Dayzee Dog daycare and boarding
Luisa RojasLuisa Rojas
Customer Service/Dog Daycare Attendant at Mr Woofles Dog DayCare & Dog BoardingCustomer Service/Dog Daycare Attendant at Mr Woofles Dog DayCare & Dog Boarding
Jessica BirkJessica Birk
Crew Member at Dog DaycareCrew Member at Dog Daycare
Noumaan FaizNoumaan Faiz
CEO/Owner at Sainted AutoCEO/Owner at Sainted Auto
Chase KirkingburgChase Kirkingburg
UberEats Delivery Driver at UberEatsUberEats Delivery Driver at UberEats