Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Sonia Vargas

Alamo,TX

Summary

Dynamic leader with a proven track record at Sally's Beauty Supply, adept in strategic selling and staff recruitment. Excelled in driving store growth, enhancing team performance, and implementing loss prevention strategies.

Overview

23
23
years of professional experience

Work History

Account Specialist

Western Finance
Pharr, TX
07.2022 - 06.2023
  • Updated client account information and records in company databases.
  • Verified accuracy of all documents before submitting them for approval.
  • Processed payments from delinquent accounts according to established procedures while adhering to federal and state collection guidelines.
  • Advised borrowers on strategies for improving their credit score or reducing debt load prior to applying for a new loan.
  • Assisted customers in the selection of personal loan products that best fit their financial needs.
  • Reviewed credit histories from applicants and determined feasibility of granting requested loans.
  • Reviewed existing client portfolios regularly to identify potential refinancing opportunities.

District Manager

Sally's Beauty Supply
McAllen, TX
08.2000 - 08.2020
  • Led a team of 26 stores, overseeing recruitment and aligning sales objectives through weekly meetings.
  • Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
  • Staged merchandise and stocked sales floor to stimulate impulse sales.
  • Evaluated performance of individual stores within district based on key metrics such as sales growth, profit margins, employee turnover rate.
  • Facilitated communication between store staff and upper management, ensuring alignment with company goals.
  • Inspected physical condition of each store, including fixtures, displays, furniture, and equipment, ensuring proper maintenance was being performed.
  • Monitored competitors and market trends to adapt strategies and maintain competitiveness.
  • Conducted regular training sessions for employees on sales techniques, product knowledge, customer service.
  • Created action plans for underperforming stores by analyzing current operations and identifying opportunities for improvement.
  • Maintained accurate records of employee attendance and payroll information for all stores within the district.
  • Identified and developed top talent to promote performance-oriented culture.
  • Reviewed inventory levels at each store in order to ensure adequate stock availability.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Resolved customer complaints regarding sales and service.

Education

High School Diploma -

South Dade Senior High
Homestead, FL
06-1988

Some College (No Degree) - Business Administration And Management

Miami Dade College
Miami, FL

Skills

  • Point-of-sale system
  • Store operations
  • Brand promotion
  • Business reporting
  • Store growth planning
  • Strategic selling
  • Staff recruitment
  • Customer service
  • Inventory control
  • Team Training
  • Loss prevention

Accomplishments

  • Driving Sales performance 2019 and 2017
  • Best DM Audit 98% 2015
  • Best DM Inventory 2016
  • Best improved inventory 2016 (after taking over a new District)
  • Store Manager of year 2008 and 2006

Languages

Spanish
Native/ Bilingual

Timeline

Account Specialist

Western Finance
07.2022 - 06.2023

District Manager

Sally's Beauty Supply
08.2000 - 08.2020

High School Diploma -

South Dade Senior High

Some College (No Degree) - Business Administration And Management

Miami Dade College

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Sonia Vargas