Highly skilled pastry maker with 10+ years of experience, including a recent role as Head Baker. Proven expertise in team leadership, efficient kitchen organization, and delivering exceptional customer service. Dedicated to maintaining consistency and excellence in all aspects of the baking process.
• Maintained detailed records of production outputs daily, allowing for proactive adjustments as needed to meet demand fluctuations swiftly.
• Conducted thorough quality control checks on all products before sale, ensuring compliance with food safety standards and customer expectations.
• Adapted production schedules based on seasonal demands, ensuring adequate stock levels for popular items during key periods throughout the year.
• Operated ovens and bakery equipment to prepare products according to recipes.
• Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
• Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
• Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Maintained a clean and organized café environment, adhering to health and safety regulations.
• Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
• Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
• Maintained detailed records of production outputs daily, allowing for proactive adjustments as needed to meet demand fluctuations swiftly.
• Conducted thorough quality control checks on all products before sale, ensuring compliance with food safety standards and customer expectations.
• Adapted production schedules based on seasonal demands, ensuring adequate stock levels for popular items during key periods throughout the year.
• Operated ovens and bakery equipment to prepare products according to recipes.
Customer service
Team player
Attention to detail
Multitasking and organization
Time management
Baking techniques