Sonia Vasquez-Magana
Las Vegas
Summary
Experienced Property Management Professional with a proven track record of overseeing multifamily communities, driving NOI growth, and leading high-performing teams. Skilled in budgeting, vendor negotiations, resident relations, and operational efficiency. Adept at managing day-to-day operations, mentoring staff, and ensuring compliance with company standards and regulations. Known for delivering exceptional resident satisfaction, maintaining high occupancy rates and fostering strong ownership and vendor relationships.
Overview
6
6
years of professional experience
Work History
Community Manager
West Corp
01.2023 - Current
- Utilized daily budget and report reviews to control costs, drive revenue, and increase Net Operating Income (NOI).
- Attended bi-monthly operations meetings with the Asset Manager, Regional Manager and property owners to review expenses, revenue, resident concerns, and ongoing property projects.
- Monitored daily work orders to ensure timely completion, coordinated supply purchases, and maintained high resident satisfaction.
- Monitored resident reviews to ensure timely responses and identify areas for improvement in service and satisfaction.
- Monitored and updated the daily make-ready report to ensure timely inspections and a 7-day turnaround, delivering well prepared units for new move ins.
- Excelled at negotiating with vendors to control costs and maximize budget efficiency.
- Processed purchase orders and invoices promptly to ensure timely payments, fostering strong relationships with vendors.
- Updated weekly Monday reports to track new leases, move-ins, occupancy, ATR, tours, income, delinquency, notice to vacate, and other key metrics, ensuring ownership stays informed.
- Coordinated two monthly resident events with my assistant and leasing agent, developing new activities to enhance resident satisfaction, retention and encourage positive reviews.
- Provided ongoing mentoring and training to my team, fostering continuous improvement and development to support their growth.
- Responsible for conducting interviews and overseeing the onboarding of new hires.
Community Manager / Bookkeeper
Olen Living
10.2019 - 11.2022
- Oversaw a 226-unit community while simultaneously managing both bookkeeping and property management responsibilities.
- Processed evictions, 7-day notices, and related legal documents accurately and on time each month.
- Handled all purchase orders and invoices promptly to ensure timely vendor payments.
- Reviewed daily budgets to effectively control costs and maximize revenue.
- Monitored and ensured timely completion of work orders to maintain resident satisfaction.
- Oversaw make-ready process, updated reports daily, and ensured units were prepared on schedule.
- Ordered supplies monthly and as needed to support ongoing operations and maintenance.
- Conducted renewal inspections to maintain property standards and enforced compliance with community rules, including removal of non-compliant residents when necessary.
- Conducted monthly property inspections to ensure maintenance standards, identify needed repairs, and uphold curb appeal and safety compliance.
Education
High School Diploma -
Western High
Las Vegas Skills
- Resident relations
- Staff training
- Financial budgeting and reporting
- Vendor management
- Leasing and sales
- Conflict handling
- Daily operations oversight
- Maintenance oversight
- Employee recruitment
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Active listening
- Maintenance
- Analytical thinking
- Public speaking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Community Manager
West Corp
01.2023 - Current
Community Manager / Bookkeeper
Olen Living
10.2019 - 11.2022
High School Diploma -
Western High
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