Sonia Watkins

Desert Springs Hospital

10.1998 - Current

Used electronic systems to enter provider orders and retrieve test results.
Scheduled patients for tests and consultations.
Communicated information to patients regarding requirements for appointments and test preparation.
Processed forms required for insurance approvals and scheduled procedures.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Carried out front office duties utilizing data entry skills in framework of medical database.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments and handling patient inquiries.
Organized patient files and streamlined operations to improve efficiency.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Placed new supply orders, managed inventory and restocked clerical spaces.
Received and routed laboratory results to correct clinical staff members.
Collaborated with assistants and [Type] doctors to prepare and set up rooms with adequate supplies and equipment.
Implemented [Software] for digitizing and organizing over [Number] medical records.

Summary