Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Sonia Zelaya

Laveen,AZ

Summary

Resourceful & knowledgeable about unique cleaning procedures paired with deep familiarity of major health codes and standards. Versed in meticulously cleaning and maintaining buildings, grounds and facilities. Strong understanding of chemical liquids and hazardous components.

Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Bilingual cleaning professional offering commercial and residential experience plus fluency in English and Spanish. Skilled at independently handling all types of cleaning, including floors, bathrooms and work areas. Learns quickly on job and multitasks with ease.

Meticulous cleaner skilled in handling multiple cleaning and repair projects simultaneously. Efficiently cleans, sanitizes, dusts and vacuums rooms and halls, restrooms, offices and other work areas. Possesses familiarity with vacuums, floor polisher and associated cleaning products.

Experienced facilities cleaning professional with solid history working at various companies. Diligent about carrying out tasks with care and attention to detail. Focused on keeping areas tidy, clean, sanitized, free of trash and protected against infestations.

Time efficient, punctual, hardworking & preforms to company standards. Skilled at solving problems, great communicator, & adds solution to company issues.

Great speaker with the ability to help guests feel welcomed & know how to deescalate tensions. Reliable at tasks & dependable without the need of supervision.

Overview

20
20
years of professional experience

Work History

Janitor (Environmental Services)

Velociti Services
Phoenix, AZ
10.2023 - Current
  • It's the same job as the previous one, the only exception being a change of employment company; the change lasted approximately four months.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Empty wastebaskets and trash containers.
  • Ensure compliance with health regulations regarding the use of hazardous materials.
  • Assisted new workers with training sessions regularly.
  • Notified building managers about needed repairs to maintain public safety.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Followed company uniform, performance and security policies with every job.
  • Ensured compliance with health and safety regulations.
  • Organized custodial closets to easily find equipment and supplies.
  • Follow established safety procedures while operating machinery and using chemicals.
  • Kept business entrances clean, tidy and professional in appearance.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Performed landscaping tasks and removed litter to maintain grounds.
  • Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Sweep, mop and vacuum floors of all areas.
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
  • Stripped, sealed, finished and polished floors to maintain longevity and health.
  • Report any damages found in the building premises to supervisors immediately for repair works.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Dusted furniture, machines or equipment.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Clean windows, walls, ceilings, carpets and furniture in assigned areas.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Completed sweeping and vacuuming, glass cleaning and trash collecting.
  • Maintained accountability for building keys, master keys and access cards.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Stripped, sealed and polished floors.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.
  • Disinfect equipment and supplies using germicides or steam-cleaning equipment.
  • Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
  • Maintain janitorial supply inventory.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Serviced, cleaned and restocked restrooms.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Janitor (Environmental Services)

KBS - Kellermeyer Bergensons Services LLC
Phoenix, AZ
02.2023 - 06.2023
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Empty wastebaskets and trash containers.
  • Ensure compliance with health regulations regarding the use of hazardous materials.
  • Assisted new workers with training sessions regularly.
  • Notified building managers about needed repairs to maintain public safety.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Followed company uniform, performance and security policies with every job.
  • Ensured compliance with health and safety regulations.
  • Organized custodial closets to easily find equipment and supplies.
  • Follow established safety procedures while operating machinery and using chemicals.
  • Kept business entrances clean, tidy and professional in appearance.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Performed landscaping tasks and removed litter to maintain grounds.
  • Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Sweep, mop and vacuum floors of all areas.
  • Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
  • Stripped, sealed, finished and polished floors to maintain longevity and health.
  • Report any damages found in the building premises to supervisors immediately for repair works.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Dusted furniture, machines or equipment.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Clean windows, walls, ceilings, carpets and furniture in assigned areas.
  • Monitored building security and safety by locking doors or avoiding hazards.
  • Completed sweeping and vacuuming, glass cleaning and trash collecting.
  • Maintained accountability for building keys, master keys and access cards.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Stripped, sealed and polished floors.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Replenish bathroom supplies such as soap, paper towels and toilet tissue.
  • Disinfect equipment and supplies using germicides or steam-cleaning equipment.
  • Mix water with detergents or acids in containers to prepare cleaning solutions according to specifications.
  • Maintain janitorial supply inventory.
  • Clean and sanitize restrooms, sinks, countertops and other surfaces.
  • Ensure that all spills are cleaned up immediately to prevent any accidents from occurring.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Serviced, cleaned and restocked restrooms.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Janitor

Allegiance Healthcare of Phoenix
Phoenix, AZ
04.2018 - 02.2023
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Completed sweeping and vacuuming, glass cleaning and trash collecting.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Moved equipment and furniture to thoroughly clean space.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Responded to emergency cleaning requests to meet client expectations.
  • Notified building managers about needed repairs to maintain public safety.
  • Performed landscaping tasks and removed litter to maintain grounds.
  • Operated carpet extractors and floor buffers according to instructions.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Organized custodial closets to easily find equipment and supplies.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Stripped, sealed, finished and polished floors to maintain longevity and health.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Cleaned, polished, and sanitized bathroom, curtains, windows, air conditioners, walls, doors, door handles, etc.
  • Sorted and organized various hospital beds to meet company standards.

Janitor

Phoenix Courts
Phoenix, AZ
02.2012 - 02.2018
  • Completed sweeping and vacuuming, glass cleaning and trash collecting.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Moved equipment and furniture to thoroughly clean space.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Assessed cleaning equipment and performed repairs when needed.
  • Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
  • Responded to emergency cleaning requests to meet client expectations.
  • Notified building managers about needed repairs to maintain public safety.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Performed landscaping tasks and removed litter to maintain grounds.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Organized custodial closets to easily find equipment and supplies.
  • Operated carpet extractors and floor buffers according to instructions.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Cleaned, sanitized, & polished various all court rooms in the building, including all floors.
  • Removed & replace trash from various floors in the building
  • Stripped, sealed, finished and polished floors to maintain longevity and health.
  • Cleaned walls, various judge podiums, chairs, seats, floors, bathrooms.
  • Polished windows, vacuumed the carpets of various rooms up to expected results.
  • Threw out trash & organized rooms with high efficiency.

Janitor

Sky Harbor International Airport
Phoenix, AZ
08.2005 - 01.2012
  • Completed sweeping and vacuuming, glass cleaning and trash collecting.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Cleaned elevator rooms, including picking up trash, polished buttons & rails.
  • Removed trash & polished airport various sky bridges in terminal 4.
  • Cleaned & polished check point kiosks & machinery up to employers standards.
  • Maintained & organized baggage claim by cleaning the baggage carousels.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Responded promptly to requests to clean and sanitize areas after accidents.
  • Organized custodial closets to easily find equipment and supplies.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Responded to emergency cleaning requests to meet client expectations.
  • Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
  • Operated carpet extractors and floor buffers according to instructions.

Skills

  • Decision Making
  • Administrative Support
  • Lawncare and Landscaping
  • Supply Inventory Management
  • Laundry Management
  • Emergency Clean-Up
  • Excellent Communication Skills
  • Special Event Preparation
  • Basic Mathematics
  • Daily Facilities Cleaning
  • Team Collaboration
  • Flexible Schedule
  • Multitasking and Prioritization
  • Janitorial Equipment Familiarity
  • Willingness to Learn
  • Communication and Interpersonal Skills
  • Fixture Cleaning and Polishing
  • Surface Sanitizing
  • Trash Collection and Removal
  • Site Inspection and Evaluation
  • Safety Standards and Protocols
  • Cleaning Solution Preparation
  • Facility and Site Cleaning
  • Exterior Window Cleaning
  • Clean Driving Record
  • Valid State License
  • Checklists and Recordkeeping
  • Quality Control
  • Productivity and Time Management
  • New Employee Training
  • Conscientious and Detail-Oriented
  • Strong Work Ethic
  • HAZMAT Training
  • Fluent in Spanish
  • OSHA Compliance
  • Floor Polishing and Buffing
  • Time Punctual

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Janitor (Environmental Services)

Velociti Services
10.2023 - Current

Janitor (Environmental Services)

KBS - Kellermeyer Bergensons Services LLC
02.2023 - 06.2023

Janitor

Allegiance Healthcare of Phoenix
04.2018 - 02.2023

Janitor

Phoenix Courts
02.2012 - 02.2018

Janitor

Sky Harbor International Airport
08.2005 - 01.2012
Sonia Zelaya